JOSHUA TAYLOR

• Implemented work processes to meet or exceed customer expectations.
• Assisted Trainmaster in managing operation safety performance, practices, customer satisfaction, and financial productivity.
• Supervised up to 6 crews, overseeing 15 to 20 employees daily.
• Supervised crews and helped Trainmaster maintain payroll within targeted budget
• Adapted routes and schedules based on weather conditions to prevent delays and alerted supervisors of changes.
• Self-motivated, and a strong sense of personal responsibility.
• Skilled at working independently and collaboratively
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Collaborated with the maintenance department to determine maintenance schedules and repairs, plan out-of-service times, and coordinate returns to service times.
• Scheduling of railcar movements to expedite freight and maximize fluidity.

• Plan switch lists for spotting and pulling customers' products, switch rail cars, report railcar and train movement of freight
• Completed work orders via mobile tablets, detailed train lists, and insured consist accuracy, per Federal Railroad Administration requirements
• Job Brief movement of trains with Maintenance of Way, Dispatchers, and other Trains on Track Warrant Territory
• Inspected railcars and locomotives while performing Air Brake tests when spotting customer facilities
• Report track conditions, any accidents, damage to property, malfunctions, or defects involving company equipment to direct managers
• Certified Trainer for, on-the-job training of new hire conductors in GCOR, ABTH, Safety Rules, Timetables, Customer Service reports and Hours of Service Reporting.
• Communicated with train dispatchers to obtain and adjust directions.
• Performed air brake and electrical connection coupling.
• Prepared forms, required reports, switch lists, and train orders daily.
• Negotiated and directed train and railcar movement.
• Communicated through various methods to conduct train movement.
• Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
• Adapted routes and schedules based on weather conditions to prevent delays and alerted supervisors of changes.
• Inspected locomotives and rail cars for necessary maintenance before, during, and after long routes and for regular maintenance requirements.
• Signaled to engineers regarding train stopping, starting, directional switches, or emergencies.

• Manage safety with daily assignments to maximize productivity
• Forecasted manpower requirements based on daily workload and company targets
• Enforce on-time shipment of products to create exceptional customer experiences
• Cross-functionally coordinate freight movement in a fast past environment
• Reported performance metrics and monthly reports to the leadership team.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Mitigated business risks by working closely with staff members and assessing performance.
• Reduced operational risks while organizing data to forecast performance trends.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Trained new employees on proper protocols and customer service standards.
• Directed and monitored tracking, routing and dispatching transportation vehicles.
• Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
• Trained and educated new employees to improve company performance and efficiency.
• Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
• Collaborated with team members to create, modify and implement goals, procedures and policies.
• Initiated investigations or rule infractions for employees under the collective bargaining agreement.

• Respond to: vehicle accidents, wild land fires, structure fires, gas leaks, alarms, hazardous situations and assist ambulance crews as needed
• Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
• Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
• Firefighting techniques such as: water/pump operations, extrication and extraction with rescue squad and handling of hazardous materials, contamination and containment
• Dealing with life threatening events, CPR, AED, and First-Aid
• Collaborated with other emergency responders on scene to establish adequate fire suppression.
• Working with local Police, Sheriff, State Highway Patrol and Regional Response Teams for the public protection
• Complete and file Government reports as per state regulations & statutes
• Qualifications: Live structure burn, search & reclamation, vehicle fire I & II, hybrid & electric vehicle, rescue extrication I & II, wild land & air ambulance/life flight assistance.
• Assisted with regular maintenance of firefighting equipment.
• Assisted in prevention of fires through public education programs.
• Effectively supported fire suppression by setting up and maintaining water supply lines.
• Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
• Diagnosed and located hazardous materials and other sources of fires.
• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.

• Communicated with train dispatchers to obtain and adjust directions.
• Performed air brake and electrical connection coupling.
• Prepared forms, required reports, switch lists and train orders daily.
• Plan work lists, switch rail cars, report railcar and train movement of freight
• Completed work orders, detailed train lists, and insured consist accuracy, per Federal Railroad Administration requirements
• Strategically coordinated movement of rail cars providing services for local and regional customers
• Inspected railcars, locomotives and outbound trains for defects and safe operating condition before departing
• Reported all accidents, damage and malfunctions involving company equipment to management
• On the job training of new hire conductors in GCOR, ABTH, Safety Rules, Timetables, and Hours of Service Reporting.

Managed day-to-day business operations.

• Consulted with customers to assess needs and propose optimal solutions.
• Overseen job site safety, construction responsibilities for residential remodeling
• Purchasing of materials, special ordering, and coordinated deliveries
• Developed budgets, composed bids for customers, and filled permits per local city and state requirements
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Provided blueprints, layouts, drawings, job site plans, and detailed itemization requests for customers
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Established and maintained excellent customer relationships.