Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Joshua Taylor

Faison,NC

Summary

Dynamic leader with a proven track record at Smithfield Hog Production, adept in operations management and customer relationship management. Excelled in building high-performing teams and enhancing customer satisfaction, achieving significant improvements in efficiency and service delivery. Skilled in strategic planning and staff development, consistently prioritized safety and productivity.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in [Desired Position] role.

Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Overview

14
14
years of professional experience

Work History

Grain Elevator Manager

Smithfield Hog Production
11.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.



Cross-trained existing employees to maximize team agility and performance.

  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Working with Grain originators and other Colleagues, buying and selling Grain.
  • The movement of Grain
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Being Employed with smithfield I Currently Manage four Grain mills with the help of lead operators and Great team Members, We Safely and Efficiently Get needed task Done. working with Great Collegues everyday we capture our products from Customers. we feed the pig and sale on the market.

Firefighter

Warsaw Fire Department
01.2011 - Current
  • I Currently Serve as a Safety Officer For Faison Fire and Rescue and i am also a Fire Captain with Turkey Fire department. i am No Longer with Warsaw Fire.
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.

Grain Elevator Manager

Smithfield Hog Production
01.2022 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved marketing to attract new customers and promote business.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Communicated with team members, in buying grain and making contracts.

Grain Elevator Operator Lead

Smithfield Hog Production
11.2019 - 12.2022
  • Maintained accurate inventory records, aiding in proper stock management and rotation.
  • Ensured timely deliveries by coordinating with truck drivers for efficient loading and unloading of grains.
  • Contributed to business growth by actively participating in customer service initiatives aimed at building long-term relationships with clients.
  • Improved facility efficiency by troubleshooting breakdowns and performing minor repairs promptly.
  • Collaborated with team members to identify potential operational improvements, resulting in increased productivity across the facility.
  • Prevented loss due to spoilage by conducting routine checks on stored grains for signs of infestation or contamination.
  • Minimized product damage during transport by ensuring proper packaging techniques were followed consistently throughout the facility.

Water Technician

Duplin County Water Department
11.2015 - 11.2019
  • Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
  • Optimized system performance by monitoring and adjusting chemical levels in the water supply.
  • Collaborated with colleagues to maintain a safe working environment while performing various tasks in the field or plant operations.
  • Continuously updated professional knowledge via industry trainings, workshops, conferences, or certifications relevant to the field of water technology services.
  • Increased efficiency of water treatment processes through continuous assessment and improvement initiatives.
  • Educated clients on best practices for maintaining their private wells or septic systems for optimal performance and safety.
  • Promoted responsible stewardship of water resources, educating the public on water conservation and proper disposal of hazardous materials.
  • Assisted engineers in designing new, efficient water distribution networks that served growing communities effectively.
  • Protected public health by swiftly responding to emergency situations affecting the community''s water supply.
  • Enhanced customer satisfaction by promptly addressing concerns about water quality or service interruptions.
  • Streamlined workflows by implementing innovative technologies for data collection and communication among team members in realtime.
  • Collected water samples to test alkalinity, hardness, and residual levels.
  • Trained new employees on safe and productive water-treatment plant operation.
  • Operated equipment such as front-end loaders, forklifts, and slakers regularly.

911 Dispatcher

Duplin County Ems
06.2015 - 11.2019
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Read system maps and caller information, and documented details in system.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Answered calls from automatic routing system and took basic information from callers.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Increased situational awareness among responding units through timely updates on evolving incident conditions.
  • Served as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
  • Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
  • Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed established protocols for professional handling of emergency situations.
  • Consistently met or exceeded departmental standards for call handling time, contributing to an optimized emergency response system.
  • Maintained up-to-date knowledge of local geography and jurisdiction boundaries to ensure accurate dispatching of emergency services personnel.
  • Maintained accurate records of all dispatched calls, ensuring proper documentation for future reference or legal proceedings.

Electrician Helper

Houston Electric
06.2013 - 06.2015
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
  • Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
  • Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Aided senior electricians in troubleshooting complex electrical issues using diagnostic tools such as multimeters or clamp meters.
  • Learned to expertly use hand and power equipment for hoisting, drilling, [Type] and [Type].
  • Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.
  • Configured controllers and set up panels for [Type] installations.
  • Complied with safety standards and codes per National Electrical Code.
  • Addressed concerns and resolved issues related to electrical systems under supervision.
  • Contributed to safe work practices by consistently following established guidelines and protocols during electrical installations and repairs.
  • Performed routine inspections of electrical systems to ensure compliance with building codes and safety standards.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Read and interpreted drawings to provide wiring layouts for new installations.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.

Education

High School Diploma -

James Kenan
Warsaw, NC
06-2013

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Schedule preparation
  • Policy implementation
  • Sales techniques
  • Product management
  • Key performance indicators
  • Emergency response
  • Expense tracking
  • Contract management
  • Lead generation
  • Clear communication
  • Safety procedures
  • Coaching and mentoring
  • Work prioritization
  • Recruiting and interviewing
  • Inventory management
  • Policy and procedure development

Accomplishments

  • Supervised team of 12 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Affiliations

  • Faison Fire Department
  • Turkey Fire Department
  • Duplin County Coon hunters association Hunting club

Timeline

Grain Elevator Manager

Smithfield Hog Production
11.2024 - Current

Grain Elevator Manager

Smithfield Hog Production
01.2022 - 11.2024

Grain Elevator Operator Lead

Smithfield Hog Production
11.2019 - 12.2022

Water Technician

Duplin County Water Department
11.2015 - 11.2019

911 Dispatcher

Duplin County Ems
06.2015 - 11.2019

Electrician Helper

Houston Electric
06.2013 - 06.2015

Firefighter

Warsaw Fire Department
01.2011 - Current

High School Diploma -

James Kenan
Joshua Taylor