Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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JOSHUA TEJADA

New Rochelle,NY

Summary

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Inventory Specialist- Intern

Westchester County office
White plains, NY
05.2023 - 08.2023
  • Maintained Datacenter through routine Inventory checks and updates
  • Learned to swap out Server Power Supply
  • Server software installations
  • Monitored Data center through office computer security cameras
  • Used Open Manage Enterprise Dell Services, Nagios, and Park place Tech services to Monitor infrastructure of county Network applications and resources
  • Wrote Excel Spreadsheet reports that were used to correct configuration issues within the servers such as Primary contact assignment and Ip assignment

Grocery Clerk

Shoprite of New Rochelle
New Rochelle, NY
01.2022 - 06.2022
  • Maintained a safe workspace, upheld company policies
  • Observed safety regulations were up to regulations
  • Provided customer service (Helped customers find specific inventory items)
  • In charge of making inventory presentable (Facing/Display)
  • Re-stocked Aisle shelves with most updated inventory

Desktop Support- IT Support Consultant

Mount Sinai
New York, NY
03.2020 - 06.2020
  • Using Active Directory to view users
  • Mapping Network Drives to user profiles
  • Use of control Panel to add missing remote apps to user profile/desktop
  • Maintained HIPAA Compliance when dealing with client’s PC
  • Learned how to build Standard PC, Closed Kiosk and Developer Machines
  • Troubleshooting Nurse Scanners
  • Use of ServiceNow ticketing system

Systems Analyst- Intern

Metropolitan Hospital
New York, NY
02.2019 - 12.2019
  • Configured/imaged Computers
  • Upgrading Computer Software/Hardware
  • Hardware Replacement (Monitors, PC’s, Desktop’s, and Hard drives.)
  • Installation of new Hardware/software in offices
  • Assembly of Desktops and PCs

Salesforce Trailhead Training

PepUpTech
Bronx, NY
04.2018 - 04.2018
  • Acquired Salesforce administrative skills and learned about personalizing customer journeys.
  • Learned to build desktop and mobile apps on the Salesforce platform.
  • Through Salesforce Einstein, I learned about transforming CRM with smart predictions, intelligent recommendations, and timely automation.
  • Maintained accurate records of all activities performed throughout internship period.

Education

bachelor’s - computer science

Monroe College
Bronx, NY
06.2019

Skills

  • Inventory management
  • Network monitoring
  • Data analysis
  • System configuration
  • Hardware installation
  • Customer service
  • Inventory control
  • Software installation
  • Attention to detail
  • Team collaboration
  • MS office

Certification

Google AI Essentials

Languages

  • English, Fluent
  • Spanish, Professional

Timeline

Inventory Specialist- Intern

Westchester County office
05.2023 - 08.2023

Grocery Clerk

Shoprite of New Rochelle
01.2022 - 06.2022

Desktop Support- IT Support Consultant

Mount Sinai
03.2020 - 06.2020

Systems Analyst- Intern

Metropolitan Hospital
02.2019 - 12.2019

Salesforce Trailhead Training

PepUpTech
04.2018 - 04.2018

bachelor’s - computer science

Monroe College

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JOSHUA TEJADA