Joshua Thacker
Longview,United States
Summary
Results-driven multi-unit leader with 10+ years of experience in retail and healthcare operations. Experienced with business development, team leadership, and strategic planning. Utilizes innovative problem-solving and market analysis to drive company growth and success. Track record of building and leading cohesive teams, adapting to changing business landscapes, and delivering impactful results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
FOUNDER / OPERATOR
Thacker Small Business Consulting (TSBC)
Texas
07.2020 - Current
- Founded in 2020
- A trusted partner working closely with small business owners and leadership teams in Texas to improve daily operations and create sustainable systems that support long-term success.
- Services include but are not limited to: evaluating existing business practices, recommending performance improvement initiatives, assisting clients with implementing measurable operational standards, launching employee development programs and accountability systems, shaping organizational structure, and supporting change management initiatives.
- Establish strategic initiatives to enhance client engagement and satisfaction.
- Develop tailored consulting solutions for diverse small business challenges.
- TSBC supports businesses of varying sizes, maturity levels, and industries. A partnership with TSBC is more than a confidential consultation. TSBC provides clients with sound strategies, elevated clarity, and a growth trajectory.
DISTRICT MANAGER
Capital Vision Services, LLC.
Texas / Oklahoma / Arkansas
06.2023 - 03.2026
- Led operational performance across 20 retail locations spanning three states
- Managed full P&L ownership ($30M+), driving revenue growth and cost optimization
- Directed 19 direct reports and supported 175+ employees across the district
- Improved KPI performance through data-driven strategies, increasing overall efficiency and profitability
- Led operational strategy across multiple locations, enhancing service delivery and customer satisfaction.
- Built leadership pipeline through coaching, succession planning, and structured development programs
- Increased patient satisfaction and business outcomes by implementing operational best practices
- Selected for Leadership Captainships (Sales & New Business) - 3 years served
- Achieved top performance evaluation ratings (Exceeds Expectations) for 3 consecutive years
- Earned the MED 25/25 Club Leadership Award (2023)
- Co-developed and launched the MED internal career framework (2024)
- Recognized for top internal career framework promotion volume (Q4 2025)
- Awarded the Founders & Service Award – District 408 (2025)
- Selected for Area Vice President development track (2026)
REGIONAL MANAGER
The Aspen Group
North Texas
06.2021 - 05.2023
- Led operations for 30 dental practices within a multi-unit territory
- Maintained full accountability for regional P&L performance
- Established clear performance expectations, improving operational consistency across locations
- Leveraged KPI analysis to identify opportunities, improve profitability, and ensure organizational goals were aligned/achieved.
- Reduced operating costs while maintaining high standards of patient care
- Strengthened trust and collaboration with practice owners and clinical leadership
- Led regional growth initiatives, supporting expansion and revenue development
- Managed cross-functional teams including general managers, clinical directors, doctors and associates
AREA MANAGER
Enterprise Holdings, Inc.
Northeast Texas
11.2016 - 04.2021
- Led operations across 12 locations, managing 85+ employees
- Oversaw fleet of 1,400+ vehicles ($45M Responsibility)
- Created a high-performance culture focused on employee engagement and customer experience
- Developed strategic initiatives to optimize fleet management and resource allocation.
- Developed and led sales training initiatives while elevating sales performances across the collective span
- Conducted monthly financial reviews with Branch Managers
- Designed and implemented employee training and development programs
- Drove revenue growth while reducing operational expenses
- Ranked #6 in the South-Central U.S. (FY2021)
- Named Branch Manager of the Year (FY2018) — #1 of 273 locations
Education
Bachelor of Science - Business Administration
Wayland Baptist University
Plainview, TX11-2016
Associate of Science - Business Management
Tyler Junior College
Tyler, TX05-2014
Skills
- Multi-Unit Operations
- P&L Management
- Lean Culture
- Talent Development
- Operational Strategy
- KPI & Performance Analysis
- Sales Growth
- Customer Experience
- Team Leadership
- Strategic Thinking
- Talent Acquisition
- Merchandising
Certification
- Certificate of Proficiency in Management Specialties Leadership
- Certificate of Proficiency in Small Business Management
Timeline
DISTRICT MANAGER
Capital Vision Services, LLC.
06.2023 - 03.2026
REGIONAL MANAGER
The Aspen Group
06.2021 - 05.2023
FOUNDER / OPERATOR
Thacker Small Business Consulting (TSBC)
07.2020 - Current
AREA MANAGER
Enterprise Holdings, Inc.
11.2016 - 04.2021
Bachelor of Science - Business Administration
Wayland Baptist University
Associate of Science - Business Management
Tyler Junior College
LINKS
LinkedIn