Joshua Thiphakhinkeo
Orinda,California
Summary
Responsible Server Assistant, adaptable to fast-paced, changing restaurant environments, with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
6
6
years of professional experience
Work History
Childcare Provider
Walnut Creek Christian Academy
Walnut Creek, California
05.2024 - Current
- Provided a safe, nurturing, and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals, and naps.
- Observed children's behavior and development, and communicated information with parents.
Front End Assistant
Costco Wholesale
Concord, CA
11.2024 - 02.2025
- Coordinated store events such as promotions, sales, or in-store activities.
- Developed strategies to increase customer engagement in store activities.
- Maintained cleanliness of store, including dusting shelves and stocking merchandise.
- Built strong relationships with customers through excellent customer service practices.
- Greeted customers and provided assistance with inquiries.
Restaurant Waiter
The Great Impasta
Danville, CA
06.2021 - 08.2023
- Greeted customers, provided menus, and answered questions about menu items.
- Answered phone calls providing information about restaurant services, hours of operation, and menu items.
- Took accurate food and drink orders, using a POS ordering software system.
- Resolved customer complaints in a polite manner according to company policy.
Internship Student
Astound
Menlo Park, CA
05.2019 - 08.2019
- Developed and implemented communications strategies for various projects.
- Participated in brainstorming sessions to generate ideas for campaigns or initiatives.
- Assisted in developing marketing plans according to company objectives.
- Shadowed staff and learned advanced work.
Education
High School Diploma -
Miramonte High School
Moraga, CA05-2020
Some College (No Degree) - Economics
California State University - Sacramento
Sacramento, CASkills
- Service Quality
- Guest Relations Management
- Point of Sale (POS) System Operations
- Order Management
- Project Planning
- Testing Procedures
- Troubleshooting Skills
- Software Testing
Timeline
Front End Assistant
Costco Wholesale
11.2024 - 02.2025
Childcare Provider
Walnut Creek Christian Academy
05.2024 - Current
Restaurant Waiter
The Great Impasta
06.2021 - 08.2023
Internship Student
Astound
05.2019 - 08.2019
High School Diploma -
Miramonte High School
Some College (No Degree) - Economics
California State University - Sacramento
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