Joshua Thomas
Youngstown,OH
Summary
At Giant Eagle, I leveraged my multitasking and customer communication skills to enhance office efficiency and customer satisfaction. By implementing a new filing system, I expedited response times and managed inventory effectively, ensuring no shortages. My adeptness in cash management and relationship building significantly contributed to a professional and customer-centric environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clerk
Giant Eagle
10.2008 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Bachelor of Science - Criminal Justice
Pierce Collage
Philadelphia, PA08.2026
Certified - Culinary Arts
Finger Lakes Community Collage
Rochester, NY04.2010
High School Diploma -
Springfield High School
Akron, OH06.1999
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Prioritization
- Relationship Building
- Quality Control
- Information Security
- Sales expertise
- Multitasking
- Attention to Detail
- Customer Communication
Accomplishments
chosen for a management program by giant eagle cooperate
safe serve credited,got top grade in my work place
has made honor roll and deans list with a grade point average of 3.6
Certification
- ServSafe Food Handler's Certification
Timeline
Clerk
Giant Eagle
10.2008 - Current
Bachelor of Science - Criminal Justice
Pierce Collage
Certified - Culinary Arts
Finger Lakes Community Collage
High School Diploma -
Springfield High School