Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic
Joshua Thomas

Joshua Thomas

Peoria,IL

Summary

Results-driven customer service professional with strong multitasking and time management abilities, committed to creating positive and memorable experiences for clients. Proven adaptability and proactive learning capabilities, complemented by effective communication skills. Eager to leverage a robust work ethic within a dynamic team to support organizational objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Project Manager

Heinz Roofing
Peoria, IL
03.2024 - Current
  • Performed routine evaluations of job locations for quality standards and completion status.
  • Crafted and managed project plans, timelines, and budgets.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
  • Performed daily tasks with precision and effectiveness.
  • Handled service requests to ensure elevated customer experience.

Inspector/Ladder Assist

Seek Now
Peoria, IL
09.2020 - 03.2024
  • Documented all inspection results accurately in accordance with established guidelines.
  • Educated incoming inspectors on correct procedures for inspections and adherence to safety standards.
  • Handled customer needs, boosting satisfaction levels.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Field Sales Representative

C&N Construction
Peoria, IL
03.2020 - 09.2020
  • Established contracts with potential clients showcasing strong professional conduct.
  • Identified customer needs by asking questions and advising on best solutions.
  • Developed new business opportunities by leveraging customer connections and online platforms.

Education

Associate of Arts - Business Management

Illinois Central College
East Peoria, IL
04-2026

Skills

  • Effective Project Coordination
  • Staff Development
  • Customer service
  • Professional Communication Skills
  • Sales Negotiation Expertise
  • Time management

Affiliations

  • Volunteering at the Homeless shelter

Languages

German
Limited

Accomplishments

  • Got a sales award from C&N Construction for best new salesperson of the year.

Certification

  • HAAG Certified
  • Steep/Tall Trained

References

References available upon request.

Timeline

Project Manager

Heinz Roofing
03.2024 - Current

Inspector/Ladder Assist

Seek Now
09.2020 - 03.2024

Field Sales Representative

C&N Construction
03.2020 - 09.2020

Associate of Arts - Business Management

Illinois Central College

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Joshua Thomas