Dynamic public safety professional with 19 years of experience in Fire, Rescue, and Emergency Medical Services (EMS). As a Firefighter Paramedic for the City of Munford, and directing operations for a leading ambulance service in Memphis, managing over 15,000 annual calls for service and a team of 165 employees. Proven expertise in decision-making and multi-agency coordination enhances response efficiency and service quality. Exemplary leadership and critical thinking that drive team collaboration and surpass industry standards.