Joshua Thrushman
Port Huron,MI
Summary
Results-driven Individual bringing demonstrated record of progressive market share growth and sales accomplishment. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Co-Owner
What The Fry
10.2021 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
General Manager
Applebee's
02.2019 - 08.2021
- Store ranked63/64 to begin2019, currently ranked in the top10
- #2 in sales growth and controllable profit in2020 through a global pandemic
- Enhanced operational performance by developing effective business strategies, systems and procedures
- Designed sales and service strategies to improve revenue and retention
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention
Kitchen Manager
Applebee's
02.2017 - 02.2019
- Top ranked kitchen for3 years, achieving Kitchen of the Quarter several times
- #1 Food Cost in the company2017 and2018
- Led, trained and developed culinary team members to meet and exceed restaurant standards
- Maintained high standards of food quality and safety by enforcing clear handling and preparation policies
Line Cook
Applebee's
08.2009 - 02.2017
- Food handling and preparation
- Execute menu items at a high level
- Training and development of team members
Kitchen Manager
Lynch's Irish Tavern
02.2013 - 07.2014
- Food cost analysis and vendor change resulting in $152k saved yearly
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information
- Worked with vendors to establish strong relationships and maintain proper inventory supplies
Education
Associate of Arts - Business Management
06.2003
Skills
- Sales team development
- Policy/program development
- Supervision and training
- Performance improvements
- Cross-functional team management
- Variance and risk analysis
- Leadership and team building
- Budgeting and cost control strategies
- Customer service
- Small business operations
- Customer relations
- Decision-making
Certification
Servsafe certified
Accomplishments
- 2020 #2 in the company in sales growth and controllable profit
- Led team to achieve Kitchen of the Quarter several times, earning recognition from upper management and financial reward.
- Exceeded sales goals by an average of15% in2019 and20% in2020
Languages
Japanese
Limited Working
French
Limited Working
Timeline
Co-Owner - What The Fry
10.2021 - Current
General Manager - Applebee's
02.2019 - 08.2021
Kitchen Manager - Applebee's
02.2017 - 02.2019
Kitchen Manager - Lynch's Irish Tavern
02.2013 - 07.2014
Line Cook - Applebee's
08.2009 - 02.2017
St. Clair County Community College - Associate of Arts, Business Management