JOSHUA TIRADO
Belleville,New Jersey
Summary
Dynamic aviation professional with extensive experience at Signature Aviation, excelling in ramp supervision and safety compliance. Proven ability to lead teams in high-pressure environments while ensuring operational excellence. Bilingual communicator skilled in client relations and time-sensitive problem solving, committed to delivering exceptional service and maintaining rigorous safety standards.
Overview
12
12
years of professional experience
Work History
Lead Airside Experience Specialist
Signature Aviation
Newark, USA
06.2019 - Current
- Lead and oversee daily ramp operations including aircraft marshaling, fueling, de-icing, towing, lavatory service, potable water, GPU/air start operations, catering, hangar storage, luggage handling, and other essential aircraft services.
- Supervise team members and coordinate arrivals and departures to maintain safe, on-time operations for both Part 91 and Part 135 flights.
- Ensure strict compliance with FAA, company, and airport safety standards; conduct equipment checks and enforce operational protocols.
- Manage all ground service equipment (GSE), tracking condition, reporting issues, and ensuring safe and efficient usage.
- Maintain accurate shift logs and service records for compliance, billing, and operational reporting.
- Support high-profile, federal, and presidential aircraft movements requiring elevated security, professionalism, and precision.
- Provide customer-focused service, collaborating with crewmembers, dispatchers, and aviation clients.
Admissions Representative
Mobile Technical Training
South Hackensack, USA
07.2017 - 06.2019
- Guided prospective students through program selection, registration requirements, and financial support options.
- Conducted outreach through calls, digital inquiries, high school visits, and career fairs.
- Supported enrollment processes including applications, scheduling, and documentation.
- Maintained accurate student data, outreach logs, and reporting for management.
- Assisted with daily office operations and customer communication.
Bartender
Arirang Hibachi Steakhouse
Mountainside, USA
04.2014 - 03.2017
- Provided customer service by preparing drinks efficiently and accurately.
- Managed POS transactions, inventory, and restocking.
- Ensured adherence to cleanliness, safety, and quality standards.
Education
Bachelor of Arts - Economics
Montclair State University
Skills
- Aviation ground operations
- Ramp supervision and leadership
- Safety compliance enforcement
- Operational record keeping
- GSE operation oversight
- Microsoft Office proficiency
- Client relations and service
- Time-sensitive problem solving
- Bilingual communication
Languages
- English
- Spanish
Timeline
Lead Airside Experience Specialist
Signature Aviation
06.2019 - Current
Admissions Representative
Mobile Technical Training
07.2017 - 06.2019
Bartender
Arirang Hibachi Steakhouse
04.2014 - 03.2017
Bachelor of Arts - Economics
Montclair State University