Joshua Tiser

• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Communicated closely with servers to fully understand special orders for customers.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Measured, weighed, and mixed appropriate ingredients according to recipe directions.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Kept kitchen clean and organized by performing daily maintenance tasks.

• Identified and resolved discrepancies and errors in customer accounts.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Promptly responded to inquiries and requests from prospective customers.
• Met customer call guidelines for service levels, handle time and productivity.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Exhibited high energy and professionalism when dealing with clients and staff.

I was a security guard for Magnolia Bluffs Casino

Patrolled perimeter, documenting age verification and headcount.

Escorted individuals to restricted areas.

Safeguarded areas while executing money drop operations.

• Implemented safety processes and procedures and made crew members aware of contingency plans for dangerous cargo spills.
• Operated or maintained off-loading liquid pumps or valves.
• Checked supply levels against expected voyage requirements and requisitioned required supplies.
• Performed thorough, accurate and efficient repairs and preventive maintenance.
• Performed daily log updates and generated reports for supervisors.
• Performed or participated in emergency drills as required.
• Maintained clean, organized and safe engine rooms always ready for team and USCG inspections.
• Passionate about learning and committed to continual improvement.

• Handled and disposed of chemicals and hazardous or caustic materials in compliance with safety data sheets.
• Assisted with navigation
• Laid and transferred rigging, safely handled lines, and checked tow
• Shifted, dropped, and picked up multiple barges
• Operated and maintained deck machinery, including winches and cranes.
• Inspected and maintained deck equipment and supplies.
• Followed safety protocols and procedures to prevent accidents.
• Repaired, maintained and cleaned decking.
• Communicated clearly, concisely and politely with passengers and crew members.
• Read output of various gauges or displays and documented information in engineering logs.
• Followed and helped enforce safety regulations for different ship equipment, systems and work areas.