Joshua Todd
Northport
Summary
Dynamic manager with a proven track record at Marco's Pizza, excelling in conflict resolution and relationship building. Successfully cross-trained staff to enhance team performance and controlled costs to boost profitability. Skilled in documentation and reporting, I prioritize tasks effectively to ensure operational excellence and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Manager
Marco's Pizza
02.2025 - 10.2025
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding an appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Sales Associate
WinnDixie
09.2024 - 02.2025
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Line Cook/ Takeout Specialist
Chipotle
01.2024 - 06.2024
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Education
High School Diploma -
Slocomb High School
Slocomb, ALSkills
- Documentation and reporting
- Work prioritization
- Inventory management
- Conflict resolution
- Resource allocation
- Clear communication
- Project planning
- Relationship building
- Financial records oversight
- Competitor research
Timeline
Manager
Marco's Pizza
02.2025 - 10.2025
Sales Associate
WinnDixie
09.2024 - 02.2025
Line Cook/ Takeout Specialist
Chipotle
01.2024 - 06.2024
High School Diploma -
Slocomb High School