
I have a wide ranging skill set from operating machinery to managing repair facilities. In the past I was part owner and shop manager of a Lawn and Power Sports dealership. We were a full sales and service facility that repaired any and all equipment as needed for customer satisfaction. I have multiple certifications and over 10 years in small engine and ATV / UTV repair ranging from repairing , fabricating, servicing , sales and management. I then worked for a John Deere dealership for seven years where attended John Deere University and multiple training classes.
While opening my own business and dealing with multiple vendors I have had many occasions in which I worked directly with the manufacturers to correct defects and engineering design problems.
A couple of examples would be:
Country Clipper - They had a poor parking brake design that would unlock it's self and I had received multiple complaints from my customers. I reviewed the problem and was able to fabricate a solution. Upon conferring with Clipper they ultimately implemented my resolution into the whole line of mowers.
Bad Boy Mowers - They had an issue with the self raising actuator mounts on several of their product lines. Again after receiving multiple complaints from my customers I was able to fabricate a solution and as a result Bad Boy has now implemented that in to their manufacturing processes for multiple product lines as well. I have also attended several OEP business classes with Bob Clements.