Josh Torres
Trusted IPM Advisor And Manager
Santa Cruz,CA
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Trusted Advisor
Western Exterminators
San Francisco , CA
04.2022 - Current
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Collaborated closely with clients to develop long-term integrated pest management solutions that addressed both immediate issues and future prevention measures.
- Enhanced company reputation for quality service, effectively communicating with clients and providing clear explanations of treatment procedures.
Regional Training Manager
YAI Seeing Beyond Disabilities
Berkeley , CA
01.2019 - 04.2022
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
Commercial Pest Control Technician
Ecolab
Salinas , CA
01.2017 - 01.2019
- Contributed to company-wide goal achievement by meeting or exceeding performance targets in areas such as job completion rate, customer satisfaction, and safety compliance metrics.
- Improved client retention rates by consistently delivering high-quality service and maintaining open lines of communication.
- Collaborated with clients to develop customized Integrated Pest Management plans, resulting in long-term pest solutions.
Safety Coordinator
Add Insulation
Morgan Hill , CA
02.2010 - 01.2017
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.
Education
Bachelor of Science - Occupational Health And Safety
Eastern Kentucky University
05.2015
Skills
- Property Assessments
- Project Deadlines
- Sales Territory Growth
- Direct Sales
- Goals and Performance
- Persuasive Negotiations
- Profit and Revenue-Generating Strategies
- Staff Management
- Lead Generation
- Cost Management
- Sales Strategies
- Customer Service
Timeline
Trusted Advisor
Western Exterminators
04.2022 - Current
Regional Training Manager
YAI Seeing Beyond Disabilities
01.2019 - 04.2022
Commercial Pest Control Technician
Ecolab
01.2017 - 01.2019
Safety Coordinator
Add Insulation
02.2010 - 01.2017
Bachelor of Science - Occupational Health And Safety
Eastern Kentucky University
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