Joshua Torres
Bellwood,IL
Summary
Public Safety Officer with armed hospital security experience in high-risk environments, specializing in emergency response, crisis intervention, and investigative reporting. Proven ability to manage volatile situations, apply de-escalation techniques, and coordinate with law enforcement. Experienced in handling behavioral health incidents and maintaining safety in fast-paced, high-liability settings. Seeking to transition into a law enforcement role.
Overview
5
5
years of professional experience
8
8
Certifications
Work History
Public Safety Officer (Armed)
Advocate Lutheran General Hospital
Park Ridge, IL
06.2024 - Current
- Respond to high-volume emergency calls involving disturbances, behavioral crises, and security threats, ensuring rapid, controlled, and effective intervention
- Utilize de-escalation techniques to manage combative or unstable individuals, reducing risk of injury to staff, patients, and visitors
- Conduct routine patrols of hospital campus to ensure safety of staff, patients, and visitors in a high-risk environment
- Monitor facility access points and enforce security protocols to prevent unauthorized entry
- Document and investigate incidents, producing detailed and accurate reports for administrative and legal use
- Coordinate with local law enforcement and medical personnel during critical incidents and patient-related situations
- Apply approved restraint techniques in compliance with medical and legal protocols
- Manage behavioral health incidents and high-risk patient interactions in a fast-paced hospital environment
Loss Prevention Officer
Prosegur
Schaumburg, IL
12.2023 - 07.2024
- Monitored surveillance systems (CCTV) in real-time to identify suspicious behavior and criminal activity
- Identified theft patterns and implemented strategies that proactively reduced store losses
- Conducted theft investigations resulting in apprehensions and recovery of stolen merchandise
- Gathered and documented evidence for internal cases and facilitated potential prosecution
- Completed detailed incident reports to support case documentation and management review
Mobile Patrol Security Officer
P4 Security Solutions
Arlington Heights, IL
09.2023 - 12.2023
- Conducted mobile patrols to deter criminal activity and enhance safety across assigned properties
- Responded to alarms and security breaches, assessing situations and implementing appropriate actions
- Maintained detailed patrol logs and incident reports to aid investigations and ensure accountability
- Assisted local law enforcement during active incidents and emergency responses
Security Officer
Per Mar Security Services
Niles, IL
09.2021 - 09.2023
- Managed entry control and verified visitors, enhancing overall campus security
- Monitored school campus, ensuring safety for students, staff, and visitors
- Addressed behavioral incidents and enforced safety policies, collaborating with school staff
- Maintained order during high-traffic periods and school events
Education
High School Diploma -
North Grand High School
Chicago, IL06-2015
Skills
- Crisis Intervention
- De-escalation & Conflict Resolution
- Incident Documentation
- Evidence Handling
- Public Safety & Community Interaction
Technical Skills
- Axon Body Camera Systems
- Omnigo Incident Reporting (RMS)
- CCTV Surveillance Systems
- Access Control Systems
- Weapons Screening & Metal Detection (Garrett)
- Defensive Tactics & Subject Restraint
Certification
CPR / AED Certified
Timeline
Public Safety Officer (Armed)
Advocate Lutheran General Hospital
06.2024 - Current
Loss Prevention Officer
Prosegur
12.2023 - 07.2024
Mobile Patrol Security Officer
P4 Security Solutions
09.2023 - 12.2023
Security Officer
Per Mar Security Services
09.2021 - 09.2023
High School Diploma -
North Grand High School