Joshua Trandler
San Antonio,TX
Summary
Dedicated and detail-oriented Field Technician with 9 years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in troubleshooting, maintenance and repair.
Overview
9
9
years of professional experience
Work History
Field Technician
H&e Equipment Services Inc.
Schertz, TX
06.2022 - Current
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Provided technical support to customers via phone, email and in person.
- Maintained inventory of parts and supplies used for repairs and service calls.
- Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Responded quickly to emergency situations requiring immediate attention.
- Upgraded existing systems by installing new versions of operating systems or application software.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Installed new components or replaced defective parts to restore functionality.
- Met and exceeded customer demands through responsive and accurate on-site maintenance.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
Laborer/Pipe Fuser
Multiple Pump Solutions
San Antonio, TX
03.2020 - 06.2022
- Helped load up materials needed for jobs onto trucks, including pipe, fusion machine, pumps etc.
- Fused HDPE pipe from 4" to 24".
- Responsible for keeping a clean and safe work environment.
- Worked with team members to ensure efficient workflow throughout the day.
- Performed regular checks of equipment for proper operation and safety compliance.
- Responsible for pressure testing systems with water up to 50PSI.
- Responsible for properly flushing and pigging pipe after use to sanitize and reduce spills.
- Performed "Pump watch" duties to maintain a proper fluid level, cleaning pumps out if needed.
- Performed routine maintenance on units as needed.
- Troubleshoot issues in bypass systems and correct as needed.
- Troubleshoot issues on pumps and repair/replace defective parts.
Field Service Technician
Sunbelt Rentals
New Braunfels, TX
04.2015 - 02.2021
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Replaced faulty parts or components following diagrams or blueprints.
- Completed all necessary paperwork for service calls in a timely manner.
- Provided technical support to customers over the phone and via email.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Responded promptly to emergency service requests from clients.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Disassembled defective machines for repair or replacement of parts.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Analyzed equipment data to isolate and diagnose faults.
- Explained and demonstrated equipment operations to customer.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Communicated with vendors, upper management and peers.
- Responsible for setting up large projects including concerts, dehumidification jobs, chiller/AC jobs and sewage bypasses ETC.
Education
High School Diploma -
South San West Campus
San Antonio, TX06-2007
Skills
- Equipment Installation
- Technical Support
- Diagnostic Testing
- Data Collection
- Workplace Safety
- Field Operations
- Project Management
- Certified Pipe Fuser
- Certified Forklift/Telehandler Operator
- OSHA 10 Certified
- Certified Boom Operator
- Mechanical Troubleshooting
- Seal Replacement
- Reliability
- Preventive Maintenance
- Time Management
- Multitasking
- Task Prioritization
- Problem-Solving
- Teamwork and Collaboration
Timeline
Field Technician
H&e Equipment Services Inc.
06.2022 - Current
Laborer/Pipe Fuser
Multiple Pump Solutions
03.2020 - 06.2022
Field Service Technician
Sunbelt Rentals
04.2015 - 02.2021
High School Diploma -
South San West Campus