Josh Truitt
6800 N Maple Ave #171 Fresno, CA,United States
Summary
Experienced in supporting high-volume operations, bringing a strong background in efficiently managing tasks to ensure smooth workflow and timely execution. Proven ability to communicate effectively and solve problems in dynamic environments, adept at navigating challenges and finding innovative solutions.
Overview
8
8
years of professional experience
Work History
Chip Runner/Cashier
500 Club Casino
03.2022 - 03.2024
- Hosted all casino players and informed them of our current promotions
- Efficiently exchanged cash and poker chips between players and dealers in high pressure situations
- Controlled all transactions at the cage window with accuracy and timeliness
- Actively surveyed the casino floor for unusual conduct to maximize a safe and customer friendly environment
Relationship Banker
Bank of America
10.2016 - 03.2022
- Monitored internal control and risk management
- Analyzed operational procedures, identified areas for improvement and developed plans to enhance efficiency
- Supervised bank staff, resolved customer complaints and provided overrides in imperative circumstances
- Routinely facilitated team meetings to guarantee optimal communication and performance
Server
T.G.I.F
08.2021 - 02.2022
- Seated, served and took orders in a fast-paced environment
- Leveraged menu knowledge to make food and beverage recommendations
- Trained new employees to company standards and proper restaurant etiquette
- Resolved customer concerns in a professional manner
Customer Service Representative
Planet Fitness
06.2016 - 08.2017
- Administered tours to educate members on how to correctly utilize the facility
- Presented and negotiated membership contracts with a dominating close rate
- Maintained building and equipment to exceed OSHA standards
- Established rapport with members in addition to answering all questions to maximum accuracy
Education
High School Diploma -
Hoover High School
06-2014
Skills
- Effective Communication
- Operations Management
- Coaching & Development
- Customer Service
- Accountability
- Leadership
- Team-driven
Extracurricular Activities
Coach/Instructor, Special Olympics
Timeline
Chip Runner/Cashier
500 Club Casino
03.2022 - 03.2024
Server
T.G.I.F
08.2021 - 02.2022
Relationship Banker
Bank of America
10.2016 - 03.2022
Customer Service Representative
Planet Fitness
06.2016 - 08.2017
High School Diploma -
Hoover High School
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