JOSHUA UPCHURCH
Winston-Salem,NC
Overview
10
10
years of professional experience
Work History
Certified Healthcare Technician
Novant Health, Forsyth Medical Center
02.2019 - 02.2021
- Provided outstanding patient care and collaborated effectively with RN to surpass recovery objectives
- Meticulously monitored and managed patient vital signs, drains, IVs, and overall post-surgical condition
- Elevated patient satisfaction by demonstrating empathy and offering active encouragement
Back Shop Manager
Skis On The Run, LLC
10.2017 - 09.2018
- Conducted interviews, training, and supervision for a team of 20 ski technicians
- Oversaw maintenance of delivery vans, ski/snowboard inventory, and back shop workspace
- Developed and ensured safe completion of personalized ski equipment packages for each guest
Ski Technician
Skis On The Run, LLC
11.2016 - 10.2017
- Completed 20+ gear deliveries, switch-outs, and pick-ups per shift
- Conducted thorough inspections of ski equipment to uphold safety standards
- Consistently demonstrated exceptional customer service skills in all interactions
Social Work Intern
Blue Cross Blue Shield Of North Carolina
08.2016 - 11.2016
- Developed SBIRT training modules to enhance Substance Abuse Disorder screenings for residents of Watauga County, NC
- Assisted medical professionals in conducting Fall Prevention Screenings through the CHAMP program
- Orchestrated and led events to support the Girls on the Run organization
Trip Leader
River And Earth Adventures, LLC.
04.2014 - 11.2016
- Guided 150+ white water rafting, caving, and rock climbing trips over three seasons
- Trained and mentored 15 new guides in professional guiding skills and safety procedures
- Oversaw inventory management and vehicle maintenance
- Delivered exceptional customer service, ensuring thorough safety information communication and documentation completion
Patient Transporter
Wake Forest Atrium Health Baptist Hospital
03.2013 - 12.2013
- Administered critical care intervention within EMT-B license parameters under guidance of Nursing and Surgical Staff
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Field Instructor
SOAR, LLC.
05.2011 - 10.2012
- Led numerous 26-day adventure excursions in remote wilderness areas
- Provided instruction and supervision for learning-disabled youth aged 11-23, including students with ADHD, Autism, and Oppositional Defiant Disorder
- Taught self-reliance, de-escalation, and anger management techniques to students
- Managed and distributed all medications, first aid, and meals in remote backcountry settings
Timeline
Certified Healthcare Technician
Novant Health, Forsyth Medical Center
02.2019 - 02.2021
Back Shop Manager
Skis On The Run, LLC
10.2017 - 09.2018
Ski Technician
Skis On The Run, LLC
11.2016 - 10.2017
Social Work Intern
Blue Cross Blue Shield Of North Carolina
08.2016 - 11.2016
Trip Leader
River And Earth Adventures, LLC.
04.2014 - 11.2016
Patient Transporter
Wake Forest Atrium Health Baptist Hospital
03.2013 - 12.2013
Field Instructor
SOAR, LLC.
05.2011 - 10.2012
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