Joshua Vanderford
Marion,IN
Summary
Possessing both a strong work ethic and attention to detail, I believe that I will be a valuable addition to your team. I work well with others, and will accomplish any given task to the best of my ability. Even in the midst of a fast-paced work environment, I am committed to keeping the workspace neat and organized. I learn new concepts quickly, and my flexible schedule will allow me to pick up additional shifts when needed. Having worked in customer service, I have both cash handling and conflict resolution experience. Given the opportunity, I am sure that you will find me to be a person on whom your company can both trust and depend.
Overview
5
5
years of professional experience
Work History
Crew Member
Steadfast Construction Services, LLC
06.2024 - 08.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from employer.
- Collaborated with team members to complete orders.
- Promoted a positive work environment through effective communication and teamwork among coworkers.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Demonstrated strong work ethic with consistent punctuality, attention to detail, and commitment to task completion on time or ahead of schedule.
- Promoted safety by utilizing personal protective equipment and following established guidelines during all tasks.
- Promoted a positive work environment by fostering teamwork among crew members, leading to increased productivity on site.
- Maintained high-quality workmanship through diligent attention to detail and consistent use of appropriate tools and equipment.
- Managed heavy machinery operations effectively while maintaining optimal safety levels for all crew members.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to coworkers.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Helped with door and cabinet installations.
Vet Technician/Medical Receptionist
Southway Animal Hospital
07.2022 - 01.2024
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
- Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Assisted veterinarians with radiographs and ultrasounds.
- Administered medications, vaccines and treatments as instructed by veterinarian.
- Coordinated patient scheduling, check-in, check-out, and prepared invoices.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Improved workflow efficiency, organizing back-office supplies and equipment.
- Assisted with medical coding and billing tasks.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with accuracy.
Crew Trainer
McDonald's
10.2019 - 06.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Recognized for outstanding customer service skills, consistently receiving positive feedback from customers and management alike.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Grace Academy
Marion05.2021
Skills
- Customer Service
- Cash Handling
- Flexible Schedule
- Integrity and Honesty
- Initiative and Self-Motivation
- Heavy Lifting
- Valid Driver's License
- Multitasking and Organization
- Adaptability and Flexibility
- Attention to Detail
- Dependable and Cooperative
- Billing and Invoicing
Timeline
Crew Member
Steadfast Construction Services, LLC
06.2024 - 08.2024
Vet Technician/Medical Receptionist
Southway Animal Hospital
07.2022 - 01.2024
Crew Trainer
McDonald's
10.2019 - 06.2020
High School Diploma -
Grace Academy
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