Joshua Velazquez
North Hills,CA
Summary
Experienced in both healthcare and customer service. I’m an X-ray tech with medical assistant skills, including patient care and office work, and I've also worked as a supervisor at Starbucks, where I managed teams and provided great customer service. I’m good at handling multiple tasks at once, staying organized, and keeping things running smoothly, whether it's with patients or a busy coffee shop.
Overview
5
5
years of professional experience
Work History
Xray Technician Intern
Gurnick
Reseda, CA
03.2025 - Current
- Positioned patients for X-ray procedures and ensured high-quality imaging while following safety protocols.
- Explained procedures to patients, addressed their concerns, and ensured comfort and safety throughout the imaging process.
- Adhered to radiation safety standards, including proper shielding, to minimize exposure to both patients and staff.
- Recorded and documented patient information, images, and procedure details in compliance with medical record-keeping protocols..
- Prepared patients for imaging by explaining the process, ensuring proper positioning, and removing any obstructive materials.
- Utilized Spanish language skills to communicate effectively with Spanish-speaking patients, ensuring a clear understanding of procedures.
Supervisor
Starbucks
North Hills, CA
08.2020 - Current
- Led a team of baristas, ensuring a smooth and efficient work environment during busy shifts.
- Delivered exceptional customer service, resolving complaints and ensuring a positive experience for each customer.
- Trained new employees on company policies, procedures, and customer service best practices.
- Managed inventory and supplies, ensuring adequate stock levels and reducing waste.
- Prioritized tasks efficiently, ensuring all duties were completed on time and maintaining a fast-paced work environment.
- Addressed and resolved customer and employee issues diplomatically, maintaining a positive atmosphere.
- Managed register transactions, tracked sales, and handled cash accurately, including daily balancing of cash drawers.
- Managed multiple responsibilities simultaneously, from customer orders to team coordination and inventory management.
Certified Clinical Medical Assistant Intern
Gurnick
Tarzana, CA
01.2025 - 03.2025
- Assisted with patient intake, including obtaining medical histories, vital signs, and updating patient records.
- Handled patient check-ins, processed insurance information, and maintained patient confidentiality in compliance with HIPAA guidelines.
- Utilized Spanish language skills to effectively communicate with patients and families, ensuring clear understanding of medical instructions and procedures.
Education
Some College (No Degree) -
Gurnick Academy of Medical Arts
Van NuysSkills
- Cash management
- Team Leadership
- Conflict Resolution
- Patient care
- Clinical skills
- Adaptability
Timeline
Xray Technician Intern
Gurnick
03.2025 - Current
Certified Clinical Medical Assistant Intern
Gurnick
01.2025 - 03.2025
Supervisor
Starbucks
08.2020 - Current
Some College (No Degree) -
Gurnick Academy of Medical Arts