Joshua Verwey
Fresno,CA
Summary
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Tenured Data Entry Operator known for great attention to detail and strong organizational skills. Track record of improving business efficiency through streamlined data processing. Experience with Billing software, data entry and management systems.
Overview
15
15
years of professional experience
Work History
GIS Specialist
Sebastian Corp.
07.2022 - Current
- Developed GIS applications to enhance data visualization and analysis for various projects.
- Analyzed spatial data to support strategic decision-making and resource allocation initiatives.
- Collaborated with cross-functional teams to implement geographic information systems solutions effectively.
- Combined remotely-collected and on-site data acquisition to generate unified geographic mapping information.
- Educated users about how to operate and leverage GIS software for different applications.
- Proficiency in various software tools used within the industry such as ArcGIS, Excel and others.
- Improved decision-making processes by creating visually appealing maps and reports using ArcGIS software.
- Performed advanced spatial analyses using ArcGIS software, to provide Data request and Reporting
- Streamlined data collection processes, ensuring accuracy and consistency in geospatial analysis.
- Managed multiple projects simultaneously, prioritizing tasks to meet project deadlines and objectives.
- Strengthened collaborations between departments by serving as a liaison between GIS teams and other functional areas within an organization.
- Assisted in the integration of GIS technology into existing business processes, leading to more informed decision-making across departments.
- Operated as primary point of contact for Entering GIS work order with time-to-completion and budgeting estimates.
- Performed geocoding to add Telecommunication Facilities locations onto current maps.
Network Operations Center Technician /Data Entry Operator
Sebastian Corps.
08.2017 - 07.2022
- Completed data entry tasks with accuracy and efficiency.
- Verified data files prior to entry to maintain high data accuracy.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Organized, sorted and checked input data against original documents.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Entered data into Windows OS according to formatting standards.
- Troubleshot hardware and software to determine and rectify network problems.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Performed necessary maintenance to support network availability.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Supported users both local and by phone with problem resolution and education.
- Performed tracing and patching operations for copper networks.
- Ran cabling and installed data drops for new node installations.
- Maintained thorough understanding of local area and wide area networking and components.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Identified and immediately resolved issues with network devices.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Configured and maintained network backup and recovery procedures.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Worked with outside vendors for fiber installations and service.
- Dressed and installed fiber cabling and hardware.
- Installed patches and performed backups, system builds and image updates.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
- Installed ethernet network jacks in new construction and within existing facilities.
- Technically supported project planning team for development and implementation of proposals and solutions to address hardware and software problems and network emergencies.
- Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.
- Resolved customers' reported issues to satisfaction within 2 hours of call.
- Developed requirements analysis, applications assessment and implementation for LAN software.
- Assigned application access, security roles and permissions.
Installation Repair Technician
Sebastian Corps.
01.2011 - 08.2017
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Followed all company guidelines regarding safety procedures when out in field.
- Expert in FTTH installation, troubleshooting and fiber splicing
- Expert in DSL and POTs installation, troubleshooting and Copper splicing
- Create and implementing network wiring diagrams for business including running wire (Cat 5e & 6e, fiber optics, and alarm wire) and terminating all connections
- Expert in Fiber Optic and Copper plant including fault locating, troubleshooting, and plant improvements
- Troubleshooting with customers to correct any network issues.
Education
No Degree -
Fresno City College
Fresno, CACertificate of Completion - Automotive Maintenance And Repair
Universal Technical Institute/Northern California
Sacramento, CA01.2007
High School Diploma -
Kerman High School
Kerman, CA06.2005
Skills
- Customer Technical Support
- Data Communications
- Telecommunications Systems
- Data Reports
- Order Processing Systems
- Critical Thinking
- Data Review
- Efficient Data Entry
- Self Starter
- Client Information Databases
- Data Compilation
- Database Searching
Timeline
GIS Specialist
Sebastian Corp.
07.2022 - Current
Network Operations Center Technician /Data Entry Operator
Sebastian Corps.
08.2017 - 07.2022
Installation Repair Technician
Sebastian Corps.
01.2011 - 08.2017
No Degree -
Fresno City College
Certificate of Completion - Automotive Maintenance And Repair
Universal Technical Institute/Northern California
High School Diploma -
Kerman High School