Joshua Vilorio
Sterling,Virginia
Summary
Driven professional with a proven track record at Canes Chicken Fingers, excelling in customer service and money handling. Demonstrated ability to maintain composure in high-stress situations, ensuring efficient problem-solving and teamwork.
Overview
1
1
year of professional experience
Work History
Sales Associate
Canes Chicken Fingers
01.2024 - 08.2024
- Organized dining room to maintain store visual appeal, engage customers, and promote sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Barista
Starbucks, Barista
03.2023 - 10.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or register when required.
Education
Bachelor of Science -
Virginia Commonwealth University
Richmond, VA06.2028
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
Languages
English
Spanish
Timeline
Sales Associate
Canes Chicken Fingers
01.2024 - 08.2024
Barista
Starbucks, Barista
03.2023 - 10.2023
Bachelor of Science -
Virginia Commonwealth University