Joshua Wagoner
North Wilkesboro,NC
Summary
Experienced individual with seven years of customer service experience in fast-food and retail. Proficient in exceeding customer expectations and skilled in computer hardware assembly. Demonstrated success in GPS navigation for efficient food delivery. Eager to contribute diverse skills to new team and organizational goals.
Overview
7
7
years of professional experience
Work History
Stocker
Walmart
Wilkesboro, NC
07.2020 - Current
- Stocked shelves with newly arrived products.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Inspected stock for damage or defects
- Provided customer service by answering questions about product location, price and availability.
- Operated machinery including balers and compactors used in compressing cardboard boxes for storage purposes.
- Unloaded freight from trucks, and containers using a pallet jack
Dasher
DoorDash
Wilkesboro, NC
05.2018 - Current
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Provided friendly customer service while interacting with customers during deliveries.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Maintained an organized, clean and safe vehicle at all times.
- Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
- Utilized GPS navigation tools for efficient route planning between multiple deliveries.
- Complied with local traffic laws while driving between pick-up locations and drop-off points.
Crew Member
McDonald's
North Wilkes, NC
05.2017 - 07.2020
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
North Wilkes High School
Hays, NC01-2020
Skills
- Price Checking
- Stock Rotation
- Merchandise Stocking
- Customer Service
- Heavy Lifting
- Barcode scanning
- Pallet Jack Operation
- Friendly and Personable
- Drive-Thru Operations
- Food Preparation
- Taking Orders
- GPS Navigation
- Mileage Tracking
- Customer Communication
- Motor Vehicle Operation
- Smartphone operation
- Clean Driving Record
- Active Listening
- Teamwork and Collaboration
- Operating system installation
Affiliations
- I find joy in building my own PC, refining my technical skills and attention to detail
- Passionate about outdoor activities, particularly basketball, which has significantly enhanced my communication skills and ability to collaborate within a team.
- Passionate about playing drums and equally enjoy driving and traveling
Languages
English
Native/ Bilingual
Timeline
Stocker
Walmart
07.2020 - Current
Dasher
DoorDash
05.2018 - Current
Crew Member
McDonald's
05.2017 - 07.2020
High School Diploma -
North Wilkes High School