Hi, I’m
Joshua Wallace
Philadelphia,United States
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in systems management, strategic planning and task prioritization with proven history of improving business operations to support corporate growth and revenue. 7+ years product management experience in small start-up business environments and franchise retail. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative.
Overview
5
years of professional experience
Work History
Lessonbee
Solutions Advisor
09.2022 - 03.2023
Job overview
- Studied financial documents to identify potential areas needing improvement.
- Educated clients on potential risks and rewards associated with various investments.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
- Set up appointments with potential and current customers to promote new products and services.
- Serviced existing accounts on regular basis to maximize revenue.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Proactively managed client correspondence and recorded tracking and communications.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Built professional sales presentations to promote services to groups of potential customers.
- Used consultative sales approach to understand and meet customer needs.
- Networked at events and by phone to expand business profits and revenues.
- Managed sales plan activities and product launches resulting in expanded revenues and branding.
- Prospected new sales leads from directories, referrals and partners.
Family Dealerships
Product Specialist
07.2019 - 10.2022
Job overview
- Continually expanded knowledge of [Product or Service] product line.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Configured and tested new software and hardware.
- Offered assistance in implementing and developing training programs.
- Installed, configured and maintained computer systems and network connections.
- Generated reports to track performance and analyze trends.
- Tested new software and hardware prior to deployment.
- Recommended complementary purchases to customers, increasing revenue.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Pacifico Mazda
Sales Consultant
10.2017 - 07.2019
Job overview
- Retained consistent client base by conducting market research to develop brand strategy.
- Presented [Product or Service] using interactive materials such as videos, charts and slideshows.
- Followed up with existing customers to provide additional support and address concerns.
- Created detailed sales presentations to communicate product features and market data.
- Responded to customer enquiries via telephone and email.
- Negotiated vehicle prices and secure financing for customers.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Increased business 18% in single quarter.
Education
Delaware Valley University
Bachelor's degree from Business Administration and Management, General
Temple University Real Estate Institute
University Overview
Real Estate license, Real Estate
Skills
- LinkedIn Sales Navigator
- Business Solutions
- New Product Information
- Customer Relationship Management (CRM)
- Leadership
- Finance
- Sales
- Direct Sales
- Sales Management
- Marketing
- HubSpot
- Integration Architectures
- Financial Budgeting
- Product Demonstration
- Community Partnerships
- Solutions Deployment
Websites
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Solutions Advisor
Lessonbee
09.2022 - 03.2023
Product Specialist
Family Dealerships
07.2019 - 10.2022
Sales Consultant
Pacifico Mazda
10.2017 - 07.2019
Delaware Valley University
Bachelor's degree from Business Administration and Management, General
Temple University Real Estate Institute
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