Joshua Walls
Sacramento,CA
Summary
I take pride in being a Highly decorated security officer I have so much experience early on in the field ranges from CCTV Surveillance and de-escalation techniques, showcasing leadership in high-stress situations. Trained and led teams, significantly enhancing patient safety and security protocols. Excelled in incident reporting and customer service, ensuring a secure, responsive environment. Adept at leading security operations, Bringing strong verbal communication and a proven track record in policy enforcement, I excel in high-pressure environments and love what I do.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospital Security Officer Lead
Sutter Health
Davis, CA
01.2024 - Current
- I Respond promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- I Provide Leadership and supervision of daily activities while on duty, I’m the first point of contact when it comes to problem solving and resolving issues. I train new security officers on hospital policies, emergency response plans, and communication strategies.
- I Assist in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhance hospital security by conducting regular patrols and identifying potential safety hazards.
- I Maintain detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
Bouncer
Blue Cue
Sacramento
11.2022 - Current
- Conduct thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduce conflicts and maintained a positive atmosphere through my effective communication and conflict resolution skills.
- Manage emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ensure patron safety by effectively monitoring and controlling crowds in a timely manner.
- Help Prevent potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Maintain order during high-profile events, coordinating efforts with other security personnel for crowd control management. While providing exceptional customer service to patrons and addressing their concerns.
Armed Security Officer
California Patrol Enforcement
Sacramento, CA
03.2023 - 06.2024
- Responded quickly to incidents and assessed active situations for security concerns. Conducted mobile and Foot patrols scanned QR codes for clients documenting everything while on duty
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- I did Parking enforcement for certain properties making sure no unauthorized vehicles where parked in the property
Hospital Security Officer
Mercy San Juan Medical Center
Carmichael, CA
02.2020 - 12.2023
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Conducted risk assessments on an ongoing basis which led to improvements in overall hospital security practices.
- Monitored CCTV cameras and alarm systems for security breaches. Updated shift logs and produced daily reports to document security activities and specific incidents.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
Laguna Creek High School
Elk Grove, CA05.2019
Skills
- Security equipment use
- Avade Patient safety
- BLS certification
- Epic
- Workplace Violence
- Medical terminology
- Customer Service
- Leadership Qualities
- Patient observation
- CCTV Surveillance
- Microsoft Excel
- Verbal Communication
- Armed 40mm and 9mm qualified
- Policy Enforcement
- De-Escalation Techniques
- Incident Reporting
- Team Leadership
- Two way radio
- Typing
Certification
BSIS Guard Card
BSIS Firearms permit
40mm and 9mm qualified
BLS CPR
Avade Patient safety
BSIS PSO License
Less lethals
Timeline
Hospital Security Officer Lead
Sutter Health
01.2024 - Current
Armed Security Officer
California Patrol Enforcement
03.2023 - 06.2024
Bouncer
Blue Cue
11.2022 - Current
Hospital Security Officer
Mercy San Juan Medical Center
02.2020 - 12.2023
Laguna Creek High School