Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Ward

American Canyon,CA

Summary

Proven achiever with a track record of delivering timely and high-quality service, as demonstrated at Bert Williams & Sons. Skilled in materials transport and records management, with a knack for fostering positive customer relationships. Obtained a forklift operator certification and uses exceptional attention to detail, ensuring accuracy in all tasks.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shipping and Receiving Clerk

Bert Williams & Sons
01.2023 - Current
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.

Server

Eureka! Restaurants
05.2021 - 07.2022
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Online Personal Shopper

Walmart
10.2020 - 05.2021
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Education

High School Diploma -

American Canyon High School
American Canyon, CA
06.2020

Skills

  • Materials Transport
  • Records Management
  • Interpersonal Skills
  • Attention to Detail
  • Forklift Operator Certification

Certification

  • Certified Forklift Operator , Bert Williams & Sons - Current

Timeline

Shipping and Receiving Clerk

Bert Williams & Sons
01.2023 - Current

Server

Eureka! Restaurants
05.2021 - 07.2022

Online Personal Shopper

Walmart
10.2020 - 05.2021

High School Diploma -

American Canyon High School

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Joshua Ward