Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Ware

Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

RV Technician

Cruise America
06.2024 - Current
  • Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
  • Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
  • Monitored system and component recall database and notified supervisor of new advisories.
  • Applied preventive and predictive maintenance techniques to obtain optimal performance from RVs and systems.

Dispatcher

12 0 27 Protective Service
11.2021 - 02.2024
  • Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Vehicle Inspector

Adesa Auto Auction
08.2017 - 06.2020
  • Test drove vehicles following repair work to check for any remaining issues.
  • Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
  • Identified improperly repaired items and addressed with supervisor to resolve.
  • Took photos of all damaged areas to include with repair reports.
  • Inspected vehicles or other equipment for evidence of abuse, damage or mechanical malfunction.
  • Address reported equipment failures or violations regarding vehicle operations, investigated accidents and drafted detailed reports.

Mechanic

Auto Cash
12.2014 - 07.2017
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.

Quality Control Inspector

Grand Products
02.2009 - 10.2013
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Completed precise measurements using special tools.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Communicated with production team members about quality issues.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.

Education

Mechanic Certification - Automotive Mechanics

ATI Career Training Institue
Las Vegas
05.2016

Skills

  • Brake System Maintenance
  • Electrical systems troubleshooting
  • Attention to Detail
  • Equipment testing
  • Self Motivation
  • Time Management
  • Excellent Communication
  • Records Management
  • Problem-solving aptitude
  • Analytical Thinking
  • Multitasking Abilities
  • Preventive Maintenance

Timeline

RV Technician

Cruise America
06.2024 - Current

Dispatcher

12 0 27 Protective Service
11.2021 - 02.2024

Vehicle Inspector

Adesa Auto Auction
08.2017 - 06.2020

Mechanic

Auto Cash
12.2014 - 07.2017

Quality Control Inspector

Grand Products
02.2009 - 10.2013

Mechanic Certification - Automotive Mechanics

ATI Career Training Institue

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Joshua Ware