Joshua Webster

• Supervised night operations, ensuring compliance with safety and quality standards.
• Managed staff schedules, optimizing labor resources for efficiency during peak hours.
• Implemented nightly inventory audits, maintaining accurate stock levels and reducing discrepancies.
• Resolved guest complaints swiftly, improving customer satisfaction ratings during night shifts.
• Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
• Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.

• Prepped, prepared and served customer order.
• Planning and supervising tasks carried out by the food preparation staff.
• Responsibility for the health and safety of the food team.
• Ordering food and supplies, such as kitchen equipment, and keeping an updated inventory.
• Dealing with suppliers and checking that the correct equipment has been delivered at the quoted prices.

Oversaw comprehensive hiring and training processes for new employees.

Managed ordering and inventory processes to ensure optimal stock levels.

Oversaw equipment management and maintenance operations.

Oversaw management of store paperwork and financial deposits.

• Led daily store operations, ensuring high-quality service and product consistency.
• Trained and mentored team members, fostering a collaborative work environment.
• Implemented inventory management practices, reducing waste and optimizing stock levels.
• Developed promotional strategies to enhance customer engagement and drive sales growth.
• Handled customer inquiries and complaints, enhancing satisfaction through effective resolution techniques.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Oversaw comprehensive hiring and training processes for new employees.

Managed ordering and inventory processes to ensure optimal stock levels.

Oversaw equipment management and maintenance operations.

Oversaw management of store paperwork and financial deposits.