Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Welch

Hoover

Summary

Versatile Cook with a proven record of enhancing customer satisfaction through inventive food presentation and meticulous attention to detail, honed at establishments like Hyatt Place/Hyatt House. Excels in fast-paced environments, showcasing solid knife skills and a keen eye for quality control, complemented by a commitment to team leadership and continuous improvement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Papa Johns
Hoover
05.2024 - Current
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Established processes for monitoring customer satisfaction levels.
  • Created reports on sales trends, inventory levels, and financial data.
  • Maintained up-to-date knowledge of company products and services.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Communicated regularly with customers to gain insights into their needs.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Implemented quality control measures to uphold company standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Cook

Newk's Eatery
Hoover
03.2023 - 02.2024
  • Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
  • Demonstrated ability to work quickly and accurately in high-pressure environments.
  • Cooked food according to recipes set by establishment.
  • Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
  • Washed and sanitized hands throughout shift, promoting food safety and health requirements.
  • Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
  • Prepared large quantities of food items according to recipes or specific customer orders.
  • Stored and rotated food products properly, maintaining freshness.
  • Adhered to safety protocols at all times while preparing meals for customers.
  • Maintained temperatures of food products to reduce illness or waste.
  • Strictly adhered to health regulations regarding food storage temperatures, handling procedures.
  • Stocked and maintained sufficient levels of products to drive smooth food service.
  • Inspected kitchen equipment regularly for proper functioning; reporting any issues immediately.
  • Provided excellent customer service by responding promptly to inquiries from guests or other departments.
  • Followed recipes set by establishment to meet nutritional requirements.

Cook

Galleria Woods Retirement Home
Hoover
09.2022 - 03.2023
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Modeled flexible work style, shifting tasks as priorities and circumstances changed based on departmental needs.
  • Leveraged knife skills to cut or portion meats and vegetables.
  • Supervised team members in the kitchen; delegating tasks, providing guidance, training staff.
  • Adjusted food preparation techniques to accommodate for changing dietary needs.
  • Handled cash transactions efficiently; ensuring accuracy when processing payments from customers.
  • Observed proper plate presentation and garnish setup to meet plating requirements.
  • Utilized creative presentation methods to enhance customer experience.
  • Attended employee meetings, suggesting process improvements to management.
  • Selected fresh produce items based on quality standards set forth by the restaurant's management team.
  • Kept up-to-date on industry trends and best practices through attendance at workshops or seminars.
  • Utilized sanitary methods to handle, prepare and serve food.
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Trained new staff members on proper food preparation techniques and safety protocols.
  • Removed trash and cleaned kitchen garbage containers.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Loaded dishes, glasses, and tableware into dishwashing machines.
  • Washed and peeled fruits and vegetables to prepare for consumption.
  • Made special dressings and sauces as condiments for sandwiches and salads.
  • Turned and stirred foods to confirm even cooking.
  • Demonstrated new cooking techniques or equipment to staff.
  • Met with customers to discuss menus for special occasions.

Cook

GreenLeaf/Hyatt Place, Hyatt House
Los Angeles
09.2021 - 08.2022
  • Assisted in menu development by suggesting new recipes and flavor combinations.
  • Developed creative garnishes and presentations to enhance customer experiences.
  • Utilized sanitary methods to handle, prepare and serve food.
  • Operated industrial ovens, stoves and grills to prepare food.
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Removed trash and cleaned kitchen garbage containers.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Loaded dishes, glasses, and tableware into dishwashing machines.
  • Logged and recorded temperatures of food storage and refrigeration equipment.
  • Washed and peeled fruits and vegetables to prepare for consumption.
  • Made special dressings and sauces as condiments for sandwiches and salads.
  • Turned and stirred foods to confirm even cooking.
  • Met with customers to discuss menus for special occasions.
  • Stirred and strained soups and sauces.
  • Baked breads, rolls and pastries.

Cook

Universal Studios
Hollywood
07.2021 - 11.2021
  • Operated industrial ovens, stoves and grills to prepare food.
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Trained new staff members on proper food preparation techniques and safety protocols.
  • Removed trash and cleaned kitchen garbage containers.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Loaded dishes, glasses, and tableware into dishwashing machines.
  • Logged and recorded temperatures of food storage and refrigeration equipment.
  • Washed and peeled fruits and vegetables to prepare for consumption.
  • Made special dressings and sauces as condiments for sandwiches and salads.
  • Assembled meal trays with foods in accordance with customers' diets.
  • Turned and stirred foods to confirm even cooking.
  • Demonstrated new cooking techniques or equipment to staff.
  • Compiled and maintained records of food use and expenditures.
  • Met with customers to discuss menus for special occasions.
  • Stirred and strained soups and sauces.
  • Baked breads, rolls and pastries.

Grocery Team Member

Amazon Fresh
Irvine
06.2020 - 06.2021
  • Maintained temperatures of food products to reduce illness or waste.
  • Prepped items for various cooking methods by seasoning or marinating.
  • Strictly adhered to health regulations regarding food storage temperatures, handling procedures.
  • Stocked and maintained sufficient levels of products to drive smooth food service.
  • Prepared variety of dishes using industrial kitchen equipment.
  • Portioned food before cooking according to standard portion sizes and recipe specifications.
  • Provided excellent customer service by responding promptly to inquiries from guests or other departments.
  • Followed recipes set by establishment to meet nutritional requirements.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Modeled flexible work style, shifting tasks as priorities and circumstances changed based on departmental needs.
  • Leveraged knife skills to cut or portion meats and vegetables.
  • Adjusted food preparation techniques to accommodate for changing dietary needs.
  • Monitored quality assurance standards throughout the shift; adjusting cooking times accordingly.
  • Observed proper plate presentation and garnish setup to meet plating requirements.
  • Utilized creative presentation methods to enhance customer experience.
  • Selected fresh produce items based on quality standards set forth by the restaurant's management team.
  • Utilized sanitary methods to handle, prepare and serve food.
  • Operated industrial ovens, stoves and grills to prepare food.
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Removed trash and cleaned kitchen garbage containers.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Loaded dishes, glasses, and tableware into dishwashing machines.
  • Logged and recorded temperatures of food storage and refrigeration equipment.
  • Washed and peeled fruits and vegetables to prepare for consumption.
  • Demonstrated new cooking techniques or equipment to staff.

Cook

Freddy's Frozen Custard & Steakburgers
Hoover
06.2019 - 02.2020
  • Maintained quality standards for product freshness by monitoring expiration dates and removing outdated items from shelves.
  • Collaborated effectively with team members to complete tasks quickly and accurately during high volume periods.
  • Assisted with unloading trucks containing deliveries of food items, beverages, health care products.
  • Managed inventory levels through accurate record keeping of stock received versus sold on a daily basis.
  • Developed excellent customer service and communication skills while assisting customers with their grocery needs.
  • Trained new staff members on proper use of equipment and processes related to stocking merchandise.
  • Demonstrated strong organizational abilities by stocking shelves, rotating products, and maintaining cleanliness of store.
  • Utilized effective problem-solving techniques to resolve customer inquiries and complaints in a timely manner.
  • Provided assistance to fellow employees during peak business hours to ensure efficient operations.
  • Processed special orders for customers who requested hard-to-find items not available at the store.
  • Accurately weighed produce items according to company guidelines prior to sale or display.
  • Handled customer complaints and provided assistance with product selection.
  • Helped customers with loading purchased items into their vehicles.
  • Walked department regularly to verify organized, sanitary appearance.
  • Examined merchandise to identify items needing to be ordered or replenished.
  • Scanned shelves and product cases for expired stock and discarded or outdated items.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Cleaned and straightened shelves and displays.
  • Sacked groceries to provide carry-out car service for customers.
  • Recommended, select, and help locate and obtained merchandise based on customer needs and desires.
  • Watched for and recognized security risks and thefts.
  • Answered questions regarding store and merchandise.
  • Greeted customers and ascertained what each customer wanted and needed.
  • Bagged and packaged purchases and wrapped gifts.
  • Exchanged merchandise for customers and accepted returns.

Loan Prep Specialist

Regions Bank
Birmingham
12.2017 - 05.2019

Server

Jubilee Joes
Hoover
11.2015 - 11.2017
  • Trained new staff members on proper food preparation techniques and safety protocols.
  • Removed trash and cleaned kitchen garbage containers.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Loaded dishes, glasses, and tableware into dishwashing machines.
  • Logged and recorded temperatures of food storage and refrigeration equipment.
  • Washed and peeled fruits and vegetables to prepare for consumption.
  • Turned and stirred foods to confirm even cooking.
  • Demonstrated new cooking techniques or equipment to staff.
  • Stirred and strained soups and sauces.
  • Met with customers to discuss menus for special occasions.

Education

Certification in Culinary Arts -

Jefferson State Community College
Vestavia, AL

Skills

  • Customer Service
  • Supply Restocking
  • Order Verification
  • Fine Dining
  • Knife Skills
  • Food Preparation
  • Event Catering
  • New Hire Training
  • Ingredient Selection
  • Food Handler Certification
  • Performance Improvement
  • Portion Control
  • Nutrition awareness
  • Cooking techniques
  • Sanitation practices
  • Attention to detail
  • Pastry making
  • Food presentation
  • Special diets knowledge
  • Garnishing techniques
  • Grilling expertise
  • Time management
  • Allergen awareness
  • Inventory management
  • Food pairing
  • Culinary creativity
  • International cuisine knowledge
  • Food plating
  • Stress management
  • Teamwork abilities
  • Food storage
  • Sauce making
  • Quality control
  • Food waste reduction
  • Meal Preparation
  • Menu Memorization
  • Kitchen Sanitation
  • Kitchen Organization
  • Interpersonal Communication
  • Safe Food Handling
  • Continuous Improvement
  • Excellent Communication
  • Relationship Building
  • Adaptability and Flexibility
  • Problem-Solving
  • Equipment Operation
  • Team Leadership
  • Team Collaboration
  • Food Production
  • Food Processing
  • Decision-Making
  • Active Listening
  • Goal Setting
  • Inventory Control
  • Analytical Thinking
  • Product Rotations
  • Measurements and Calculations
  • Multitasking
  • Microsoft Works
  • Sales analysis
  • Customer service
  • Team leadership
  • Staff training
  • Strategic planning
  • Safety compliance
  • Financial reporting
  • Communication skills
  • Problem solving
  • Sales reporting
  • Relationship building
  • Data analysis
  • Strategic thinking
  • Multitasking and organization
  • Continuous improvement
  • Interpersonal skills

Certification

Serv Safe Food Handler

Timeline

Assistant Manager

Papa Johns
05.2024 - Current

Cook

Newk's Eatery
03.2023 - 02.2024

Cook

Galleria Woods Retirement Home
09.2022 - 03.2023

Cook

GreenLeaf/Hyatt Place, Hyatt House
09.2021 - 08.2022

Cook

Universal Studios
07.2021 - 11.2021

Grocery Team Member

Amazon Fresh
06.2020 - 06.2021

Cook

Freddy's Frozen Custard & Steakburgers
06.2019 - 02.2020

Loan Prep Specialist

Regions Bank
12.2017 - 05.2019

Server

Jubilee Joes
11.2015 - 11.2017

Certification in Culinary Arts -

Jefferson State Community College

Similar Profiles

CREATE PROFILE
Joshua Welch
Want your own profile? Create for free at Resume-Now.com