Joshua Wells
Springfield,OH
Summary
Adept at customer engagement and teamwork, I excelled in fast-paced environments at Checkers/Rallys, New Method Packing, and Buck's Tree Care. Demonstrated proficiency in food preparation and safety awareness, enhancing productivity by 30%. Known for exceptional problem-solving skills, I consistently delivered high-quality service, fostering customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Crew Member
Checkers/Rallys
03.2024 - Current
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
Assembly Line Worker
New Method Packing
07.2023 - 04.2024
- Utilized safety devices and procedures to protect personnel and equipment.
- Completed durable assemblies and subassemblies with hand and power tools.
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
Ground Crew Worker
Buck's Tree Care
03.2020 - 07.2023
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
- Provided excellent customer service to patrons by addressing inquiries or concerns related to groundskeeping work.
- Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cut trees and shrubs to shape and maintain landscape.
- Maintained gardening tools by replacing blades and fluids.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Education
GED - General Studies
London GED Program
London, OH07.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Customer Engagement
- Flexible Schedule
- Safety awareness
- Heavy Lifting
- Food Preparation
- Valid Driver's License
- Production Line Work
Timeline
Crew Member
Checkers/Rallys
03.2024 - Current
Assembly Line Worker
New Method Packing
07.2023 - 04.2024
Ground Crew Worker
Buck's Tree Care
03.2020 - 07.2023
GED - General Studies
London GED Program
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