Summary
Overview
Work History
Education
Skills
Timeline
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Joshua White

The Colony,TX

Summary

Highly efficient mortgage-closing specialist offering five years of experience closing and funding conventional and government mortgages. Detail-oriented and hard working. Dedicated to meeting overall company goals and guidelines by contributing to productivity, profitability, and quality. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

6
6
years of professional experience

Work History

Mortgage Specialist

Iron Mountain - PenFed
01.2022 - Current
  • Gathered and entered information for pre-approval and loan process, verifying complete and fullycompliant loan disclosure packages
  • Maintained high-quality service and supported accuracy, reviewing loan submissions to validatecompliance with loan policies, laws and regulations
  • Rectified application missing and incorrect information with proactive approach to reviewingdocumentation
  • Verified completeness, accuracy and integrity of loan agreements.

Funder / Closing Assistant

Best Capital Funding
10.2020 - 12.2021
  • Partnered with loan officers, loan openers, assistants
  • Branch managers on helping customers researchloans and navigate the application, approval and closing process⦁Aided closing specialists with various administrative tasks including the production of titlecommitments⦁Validated and verified documentation and signatures for specific documents⦁ Managed various accounts with Freddie Mac, Fannie Mae, FHA, Federal Trade Commission and otherhousing organizations⦁Organized and managed all aspects of the loan funding process accurately⦁Oversaw basic LP analysis of documents to provide additional information to underwriter & closer

Lead Water Technician

Restoration Solutions
05.2019 - 11.2020
  • Provided customers with information about products and services
  • Aided customers with theknowledge to understand the product and the direction of our services⦁Arranged steadfast processes to reduce manpower from 10 hours to 8 hours which lead to boostingproductivity by 20%
  • Created detail-oriented reports while maintaining careful records⦁Managed budget and schedules, assigning tasks to crew members accordingly which led tominimization of error⦁Worked through and resolved vendor issues directly with customers and vendors

Quality Assurance Analyst

Supreme Lending
01.2018 - 05.2019
  • Shadowed Compliance managers to review expectations, guidelines, and procedures⦁Quickly learned new systems (Encompass, Black Knight, XDoc, Excel, MERS, NMLS

Education

Nationwide Multistate Licensing System Certificate.(NMLS) certificate -

Associates - Liberal Arts

Middlesex County College

Skills

  • Ability to provide excellent customer service in person and on phone
  • Mortgage Lending Knowledge Understanding of basic real estate terminology
  • Video conference closing sales
  • Ability to maintain quality of work during times of high volume ⦁Basic Knowledge of credit policies and
  • Approval processes
  • Strong Knowledge of VA, FHA, Conventional loans, FHLMC, FNMA, TRID guidelines
  • Expertise in attention to detail ⦁Effective time management with error free work
  • Financial Planning Expertise
  • Customer Experience

Timeline

Mortgage Specialist

Iron Mountain - PenFed
01.2022 - Current

Funder / Closing Assistant

Best Capital Funding
10.2020 - 12.2021

Lead Water Technician

Restoration Solutions
05.2019 - 11.2020

Quality Assurance Analyst

Supreme Lending
01.2018 - 05.2019

Nationwide Multistate Licensing System Certificate.(NMLS) certificate -

Associates - Liberal Arts

Middlesex County College

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Joshua White