Provided excellent customer service to homeowners while scheduling appointments and conducting surveys.
Completed field visits while adhering to all of client's field policies and procedures.
Maintained professional relationships with policy holders while carrying out duties as Field Inspector.
Reported all findings to clients in a timely manner with detailed recommendations for improvement or repair.
VIRTUAL TECH
Aaron's Inc.
08.2021 - Current
Contributed to group projects, collaborating with peers and learning from diverse skillsets.
Performed virtual inspections across 1,000+ stores across the country, increasing awareness of company policy and compliance of for improvement of store operations.
Works with customer inquiry team and store management to improve customer satisfaction ratings and shopping experience.
Effectively organized data collected from each inspection using One Drive for review by executives and management.
REGISTERED DENTAL ASSISTANT
Pacific Dental Services
01.2019 - 02.2020
Provided chair-side assistance to dentists in all dental procedures, including crowns, bridges, extractions and fillings.
Displayed excellent interpersonal skills while interacting with patients throughout their visit.
Demonstrated proficiency in the use of personal computers for clinical charting, digital imaging and patient scheduling.
Maintained accurate records of patients' health histories and treatment plans.
Handled inquiries from patients regarding insurance coverage or payment options.
Liaised between patients and dentist to explain and support treatment plan.
Educated patients on proper oral care habits and disease prevention.