Joshua Wilborn
Morgantown,IN
Summary
Reputable Technician with [Number] years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
12
12
years of professional experience
Work History
Technician
My self
01.2017 - Current
- Created wiring diagrams showing connections between components within circuit boards or assemblies.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Restored product condition using proven techniques.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Managed quality control and maintained high level of customer satisfaction.
- Completed scheduled appointments on time to drive quality service.
- Disassembled and repaired damaged sections and fabricated replacements.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Used bolts, rivets and screws to fasten parts.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Replaced defective components or parts as needed.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Followed safety practices to safeguard against injury and damage to property.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with others to discuss new opportunities.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Technician
Whitaker Auto Repair
Morgantown, IN
09.2011 - 01.2017
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Communicated directly with equipment vendors for defective parts return.
- Assisted in the design of new products or modifications to existing products for improved performance.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Provided technical support services to customers via phone or email communication.
- Conducted preventive maintenance procedures according to established schedules.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Replaced defective components or parts as needed.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
- Installed new components or replaced defective parts to restore functionality.
- Contacted customers prior to date of scheduled installation to verify appointment.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
- Used bolts, rivets and screws to fasten parts.
- Disassembled and repaired damaged sections and fabricated replacements.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Completed scheduled appointments on time to drive quality service.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
- Inspected and validated repairs before delivery.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Operated various diagnostic tools to determine repair plans.
- Followed safety practices to safeguard against injury and damage to property.
- Negotiated with vendors and suppliers to source replacement parts.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Managed quality control and maintained high level of customer satisfaction.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Restored product condition using proven techniques.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Delivered products to customer locations on time.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Worked with cross-functional teams to achieve goals.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Technician
Bob pointer Chevrolet
Morgantown, IN
Skills
- Equipment Repair
- Environmental Compliance
- Operations Monitoring
- Quality Control
- Machinery Calibration
- OSHA Compliance
- Equipment Maintenance
- Minor Carpentry
- General Plumbing
- Operation Monitoring
- Dial/Digital/Vernier Calipers
- Maintenance and Repairs
- Issue Resolution
- Assembly and Production
- Maintenance and Repair
- Routine Inspections
- Installation and Repair
- System Tests
- Mechanical Knowledge
- Attention to Detail
- Manufacturing Processes
- Written/Verbal Communication
- Troubleshooting
- Product Inspections
- Relationship Building
- Performance Improvement
- Preventive Maintenance
- Works Well Under Pressure
- Power Tools and Equipment
- Multitasking and Organization
Timeline
Technician - My self
01.2017 - Current
Technician - Whitaker Auto Repair
09.2011 - 01.2017
Technician - Bob pointer Chevrolet