Summary
Work History
Education
Skills
Timeline
Generic

Joshua Willett

Fancy Farm,KY

Summary

Detail-oriented team player with strong organizational skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Volunteer

Church
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Used strong interpersonal communication skills to convey information to others.

Customer Service Representative

Best Buy
10.2022 - 02.2023


  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers and staff through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Delivered exceptional customer service to every customer by leveraging knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Education

No Degree - General Studies/Dual Credit Courses

Murray State Unniversity
Murray, KY

Associate of Science - Computer And Information Technology

Western Kentucky Community & Technical College
Paducah, KY
05.2026

High School Diploma -

Carlisle County High School
Bardwell, KY
05.2024

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Attention to Detail
  • Team Collaboration
  • Community Service
  • Computer Skills

Timeline

Customer Service Representative

Best Buy
10.2022 - 02.2023

Volunteer

Church

No Degree - General Studies/Dual Credit Courses

Murray State Unniversity

Associate of Science - Computer And Information Technology

Western Kentucky Community & Technical College

High School Diploma -

Carlisle County High School
Joshua Willett