Joshua Williams
Spring,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Truck Driver/Owner
Owner Operator Independent
09.2022 - Current
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Retail Sales Representative
AT&T Wireless
01.2019 - 09.2022
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Welcomed customers and provided assistance in locating and purchasing products.
- Recommended merchandise to customers based on needs and preferences.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Winner Circle (Top 25% in regional sales)
- Accessories Revenue Dollar-Top 3% District Sales
Loss Prevention Specialist/Customer Service Representative
Burlington Coat Factoy
06.2009 - 01.2010
- Completed loss control surveys for underwriting information and evaluation.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Utilized various hand and power tools to secure premises and increase protection.
Education
High School Diploma -
Westfield High School
Houston, TX05.2008
Skills
- Inquiry Response
- Truck Cab Computer Operation
- Logistics Planning
- Cargo-Specific Procedures
- Trip Planning
- Quarterly Reviews
- Vehicle Maintenance
- DOT Requirements
- Delivery Instructions Verification
- GPS and Route Planning
- Trailer Maintenance
- Follow Safety Procedures
Timeline
Truck Driver/Owner
Owner Operator Independent
09.2022 - Current
Retail Sales Representative
AT&T Wireless
01.2019 - 09.2022
Loss Prevention Specialist/Customer Service Representative
Burlington Coat Factoy
06.2009 - 01.2010
High School Diploma -
Westfield High School
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