Joshua Williams
Steward
Augusta,GA
Summary
Responsible Steward with more than 10 years of experience and top-notch skills in Customer service and talented professional experienced in Food Service. Ready to take on new challenges and learn new skills.
Diligent steward with experience keeping dishes and utensils clean and organized for customer use. Expert at maximizing safety and team efficiency by applying hard work and attention to detail. Well-organized and focused with good time management and multitasking abilities.
Motivated steward with experience coordinating supplies, cleaning surfaces and removing debris to support restaurant operations. Cross-trained in cleaning and monitoring roles to provide coverage to team members and meet expected demands. Conversational skills in English.
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
10
10
years of professional experience
Work History
Steward
Augusta National Golf Club
Augusta , GA
02.2024 - Current
- Maintained a clean, safe, and organized work environment.
- Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
- Responded quickly to any spills or messes that occurred within the kitchen area.
- Adhered strictly to safety protocols at all times while handling sharp knives and other tools.
- Cleaned equipment used in kitchen operations such as ovens, grills, fryers.
- Swept and mopped floors of the kitchen area on a regular basis.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Unboxed, stored and organized incoming kitchen supplies with every delivery.
- Restocked kitchen supplies and recorded kitchen inventory each shift.
- Ensured adherence to all sanitation policies and procedures for the kitchen area.
- Removed trash from kitchen areas according to established procedures.
- Personally welcomed guests and helped find most suitable offerings through effective questioning.
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
- Organized storage spaces in order to maximize efficiency while minimizing waste.
- Swept, mopped and Cleaned dining areas to provide diners with clean and germ-free surfaces.
- Disposed of waste materials in designated containers per health regulations.
- Assisted cooks with preparing ingredients for meals or snacks as requested by supervisor.
Barback & Quality Control Technician
(Three Dollar lounge) Rendezvous at Tha Three
Augusta , GA
08.2014 - Current
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Consistently checked inventory levels and communicated needs to management team.
- Restocked ice and prepared garnishes for drinks.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Performed opening duties such as setting up supplies needed for service.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Responded to customer requests promptly and professionally.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Cleaned up spills and brought replacement items to tables.
- Followed safety protocols such as properly storing equipment away after use.
- Disinfected bathrooms and resupplied with proper paper products.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Ensured compliance with health regulations concerning sanitation standards within the bar area.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Greeted guests with friendliness and professionalism.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Supported serving staff in delivering accurate and well-presented food orders.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Resolved guest complaints to maintain complete customer satisfaction.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Developed corrective action plans when needed to resolve quality issues.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
- Assisted with correcting systemic problems in order to eliminate errors.
- Participated in continuous improvement activities such as Kaizen events aimed at improving overall quality levels within the organization.
- Resolved customer complaints regarding product quality in a timely manner.
Steward
Kitchen Kingz
Augusta , GA
09.2018 - 07.2020
- Maintained a clean, safe, and organized work environment.
- Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
- Responded quickly to any spills or messes that occurred within the kitchen area.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Disinfected kitchen surfaces, equipment, and tools using cleaner to sanitize.
- Adhered strictly to safety protocols at all times while handling sharp knives and other tools.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Cleaned equipment used in kitchen operations such as ovens, grills, fryers.
- Swept and mopped floors of the kitchen area on a regular basis.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Unboxed, stored and organized incoming kitchen supplies with every delivery.
- Reported any necessary repairs or replacements needed for kitchen equipment.
- Ensured adherence to all sanitation policies and procedures for the kitchen area.
- Removed trash from kitchen areas according to established procedures.
- Inspected equipment for proper functioning prior to use each day.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
- Followed all company guidelines related to food safety standards during meal preparation.
- Organized storage spaces in order to maximize efficiency while minimizing waste.
- Disposed of waste materials in designated containers per health regulations.
- Swept, mopped and Cleaned dining areas to provide diners with clean and germ-free surfaces.
- Provided general assistance during catering events when required by management staff.
- Assisted with unloading delivery trucks and putting away stock.
- Employed waitress to foster open communication, alleviating issues and resolving conflicts.
Education
High School Diploma -
Lucy C Laney High School
Augusta, GA05-1999
Skills
- Supply Restocking
- Cleaning
- Food Safety Knowledge
- Chemicals Handling
- Basic Housekeeping
- Health Code Compliance
- Silverware Polishing
- Sanitation Standards
- Dishwashing
- Relationship Building
- Guest Relations
- Chemical Handling
- Hospitality
- Customer Assistance
Timeline
Steward
Augusta National Golf Club
02.2024 - Current
Steward
Kitchen Kingz
09.2018 - 07.2020
Barback & Quality Control Technician
(Three Dollar lounge) Rendezvous at Tha Three
08.2014 - Current
High School Diploma -
Lucy C Laney High School
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