Joshua Wiltfong
Bigfork,MT
Summary
With a proven track record at Pomp's Tire, I excelled in fleet maintenance and OTR tire knowledge, significantly enhancing vehicle uptime. My diagnostic troubleshooting abilities, coupled with unwavering reliability, fostered team development and improved customer satisfaction. Achievements include leading process optimizations and mentoring junior technicians, showcasing my commitment to excellence and attention to detail.
Overview
4
4
years of professional experience
Work History
OTR Tire Technician
Pomp's Tire
08.2023 - Current
- Reduced equipment downtime for clients by maintaining accurate inventory levels of necessary tools and materials.
- Coordinated effectively with suppliers to ensure timely delivery of essential materials needed for scheduled jobs or emergency situations.
- Optimized workflow processes by implementing best practices for tire mounting, dismounting, balancing, and alignment procedures.
- Utilized specialized tools for safe handling of large OTR tires, reducing potential hazards during servicing tasks.
- Improved customer satisfaction by providing timely and efficient services on various OTR tires.
- Maintained detailed records of service history for each client''s fleet, enabling accurate tracking of tire life cycles and necessary replacements or repairs.
- Enhanced tire performance by conducting thorough inspections and identifying issues requiring repair or replacement.
- Diagnosed tire failures and recommended appropriate solutions to minimize costs and maximize vehicle uptime.
- Contributed towards a positive work culture by actively participating in team meetings and sharing ideas for process improvements.
- Provided technical guidance to junior technicians, fostering an environment of learning and professional development within the team.
- Participated in continuous training programs to stay abreast of industry trends and advancements in tire technology.
- Collaborated with team members to complete complex repairs within tight deadlines, ensuring customer satisfaction.
- Performed wheel end maintenance, increasing the lifespan of both tires and vehicles.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Mechanic
Pomp's Tire
11.2020 - 08.2023
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Trained new mechanics in diagnostic techniques, raising overall skill level of team.
- Contributed to revenue growth by upselling additional services when appropriate.
- Increased vehicle reliability by conducting regular maintenance and thorough inspections.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Analyzed vehicle data using advanced diagnostic equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Education
Bigfork High School
Bigfork, MTSkills
- Fleet Maintenance Experience
- OTR Tire Knowledge
- Preventative Maintenance Procedures
- Oil Changes
- Tire mounting
- Punctuality
- Brake repairs
- Attention to Detail
- Diagnostic Troubleshooting Abilities
- Organizational Skills
- Reliability
- Troubleshooting abilities
Additional Information
In my initial three years at Pomp's Tire, I began as a tire studder and gradually advanced to the position of lead mechanic. I then transitioned to the role of OTR Tire Technician. It's important to highlight my time as the lead mechanic, where I was responsible for servicing a diverse range of vehicles. I conducted diagnostics and carried out repairs on various automotive systems and components, including engines, transmissions, brakes, and electrical systems. I was meticulous in providing comprehensive and timely maintenance for all vehicles. Leveraging my expertise, I ensured that each vehicle I worked on received exceptional care, leaving the shop in superior condition compared to when it arrived.
Timeline
OTR Tire Technician
Pomp's Tire
08.2023 - Current
Mechanic
Pomp's Tire
11.2020 - 08.2023
Bigfork High School
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