Joshua Wright
Aiken,SC
Summary
Proven to enhance customer satisfaction and team efficiency, my tenure at Fred Meyer showcased my adeptness in inventory management and exceptional customer service. Leveraging skills in employee scheduling and fostering workplace cleanliness, I significantly contributed to operational excellence. My approach blends meticulous attention to detail with a friendly demeanor, driving positive outcomes and seamless store operations.
Overview
17
17
years of professional experience
Work History
Center Store Assistant PIC
Fred Meyer
12.2022 - 09.2024
- Stocked shelves and rotated inventory regularly for optimal product freshness and quality.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Processed transactions accurately, demonstrating excellent attention to detail and cash handling skills.
- Assisted customers in finding proper products and offering suggestions.
- Supported other departments as needed, demonstrating strong teamwork skills and flexibility to meet overall store objectives.
- Managed inventory levels effectively, ensuring adequate stock while minimizing waste due to spoilage or expiration.
- Handled customer complaints professionally by offering suitable solutions or referring them to management when necessary.
- Assisted customers in finding products, resulting in increased sales and positive feedback
- Adhered strictly to all company policies regarding sanitation, allergen control measures, preventing cross-contamination of foods.
- Demonstrated advanced product knowledge, item locations, pricing and stock levels.
- Labeled and scanned customer food items to complete sales.
- Resolved customer inquiries or concerns promptly, maintaining professionalism and fostering positive relationships.
- Demonstrated extensive product knowledge, guiding customers toward informed purchasing decisions
- Collaborated with team members to complete daily tasks efficiently, contributing to overall store success.
- Assisted in the training of new employees, sharing best practices and expertise for successful onboarding experiences.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
Graveyard Manager
QFC Grocery
03.2013 - 12.2022
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
- Enhanced employee performance through regular training and development sessions.
- Decreased operational costs by optimizing resource utilization and waste reduction.
- Contributed to revenue growth by consistently meeting or exceeding productivity goals while maintaining quality standards.
- Collaborated with other departments to ensure seamless integration of graveyard shift responsibilities into overall business operations.
- Ensured timely completion of tasks by maintaining clear communication channels with team members.
- Maintained a safe working environment, adhering to company policies and regulatory guidelines.
- Conducted regular performance evaluations, recognizing high-performing employees and addressing areas for improvement.
- Improved graveyard operations by implementing efficient scheduling and staff allocation.
- Streamlined inventory management processes, reducing instances of stock discrepancies.
- Coordinated closely with human resources department to address personnel-related matters such as leaves, disciplinary actions, and conflict resolution.
- Developed contingency plans to minimize disruptions during unforeseen events or emergencies.
- Fostered a positive work culture within the team, promoting collaboration and open communication.
- Managed the graveyard shift efficiently, ensuring smooth handovers between shifts for uninterrupted operations.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Managed Number employees in delivering smooth, productive night shift operations.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Conducted nightly inventory management procedures to track sales and stock levels.
- Maintained accurate delivery, sales and inventory records for good stock management.
- Coordinated vendor and supplier activity for timely delivery of products and services.
Food Clerk
Food 4 Less Supermarket
10.2007 - 02.2013
- Stocked shelves and rotated inventory regularly for optimal product freshness and quality.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Processed transactions accurately, demonstrating excellent attention to detail and cash handling skills.
- Assisted customers in finding proper products and offering suggestions.
- Supported other departments as needed, demonstrating strong teamwork skills and flexibility to meet overall store objectives.
- Managed inventory levels effectively, ensuring adequate stock while minimizing waste due to spoilage or expiration.
- Handled customer complaints professionally by offering suitable solutions or referring them to management when necessary.
- Assisted customers in finding products, resulting in increased sales and positive feedback
- Adhered strictly to all company policies regarding sanitation, allergen control measures, preventing cross-contamination of foods.
- Demonstrated advanced product knowledge, item locations, pricing and stock levels.
- Labeled and scanned customer food items to complete sales.
- Resolved customer inquiries or concerns promptly, maintaining professionalism and fostering positive relationships.
- Demonstrated extensive product knowledge, guiding customers toward informed purchasing decisions
- Collaborated with team members to complete daily tasks efficiently, contributing to overall store success.
- Assisted in the training of new employees, sharing best practices and expertise for successful onboarding experiences.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
Education
Highschool Diploma -
Parkrose Highschool
Portland, ORSkills
- Customer Assistance
- Customer Service
- Store maintenance
- Team Collaboration
- Workplace Cleanliness
- Store safety
- Inventory Management
- Stock replenishment
- Employee Scheduling
- Product returns
- Upselling strategies
- Sales Strategies
- Merchandise Display
- Assignment Delegation
- Brand Promotion
- Point of sale systems
- Friendly and Helpful
- Multitasking
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Excellent Communication
- Team Cooperation
- Inventory and Stocking
- Product Knowledge
- Flexible Hours
Timeline
Center Store Assistant PIC
Fred Meyer
12.2022 - 09.2024
Graveyard Manager
QFC Grocery
03.2013 - 12.2022
Food Clerk
Food 4 Less Supermarket
10.2007 - 02.2013
Highschool Diploma -
Parkrose Highschool