Joshua wright
Ballground,Georgia
Summary
Versatile professional with a proven track record in financial analysis and team leadership. Excelled in risk limit determination and staff management, enhancing portfolio returns and customer satisfaction. Demonstrated exceptional problem-solving abilities and attention to detail, achieving significant improvements in efficiency and productivity across diverse roles.
Overview
6
6
years of professional experience
Work History
Stock Trader
Self-employeed
06.2024 - Current
- Collaborated with team members to identify new trading strategies, resulting in higher profit margins.
- Actively monitored economic indicators, staying informed of global events that could impact financial markets.
- Increased overall portfolio returns by analyzing market trends and executing strategic trades.
- Maintained detailed records of all transactions, ensuring full compliance with regulatory requirements and company policies.
- Evaluated complex financial instruments, determining potential risks and rewards for various investment scenarios.
- Contributed to the growth of the firm''s assets under management by successfully acquiring new clients through targeted marketing efforts.
- Participated in ongoing professional development activities to stay current with evolving market conditions and regulatory changes.
Manager
Williamson Brothers BBQ
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Representative
Williamson Brothers BBQ
02.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Garbage Truck Helper
Bossman
04.2020 - 12.2023
- Preserved company reputation for professionalism by consistently displaying a courteous demeanor when interacting with residents and business owners along the waste collection route.
- Streamlined route planning, suggesting adjustments for improved time management and overall effectiveness in waste collection duties.
- Facilitated smooth workflow between team members by communicating clearly about task assignments and progress updates throughout each shift.
- Contributed to customer satisfaction by promptly addressing concerns and answering questions about waste disposal procedures.
- Demonstrated adaptability, working in various weather conditions while maintaining high levels of productivity and efficiency.
Construction Worker
Family Business
04.2019 - 09.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Education
High School Diploma -
Creekview Highschool
Macedonia GA 05-2024
Skills
- Short selling
- Financial analysis
- Risk limit determination
- Margin selling
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Problem-solving
- Construction
- Attention to detail
Timeline
Stock Trader
Self-employeed
06.2024 - Current
Manager
Williamson Brothers BBQ
09.2023 - Current
Garbage Truck Helper
Bossman
04.2020 - 12.2023
Customer Service Representative
Williamson Brothers BBQ
02.2020 - Current
Construction Worker
Family Business
04.2019 - 09.2021
High School Diploma -
Creekview Highschool