Joshua Xavier Fonseca
Kissimmee
Summary
Reliable and hands-on professional with over 6 years of experience in technical service, customer support, and retail operations. Proven ability to troubleshoot mechanical issues, communicate effectively with diverse customers, and thrive in fast-paced environments. Known for a strong work ethic, adaptability, and a continuous drive to learn and grow. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Service Technician
Tire Plus
Kissimmee
12.2023 - 05.2025
- Performed routine maintenance including oil changes, tire services, and brake repairs.
- Diagnosed and repaired mechanical/electrical issues ensuring safety standards.
- Communicated service details clearly to customers.
- Maintained worksite cleanliness and followed OSHA and environmental guidelines.
- Documented service reports and completed repair orders accurately.
Retail Associate
Lowe’s Home Improvement
Kissimmee
02.2023 - 03.2024
- Delivered tailored customer assistance across multiple departments.
- Operated POS systems for sales, returns, and exchanges.
- Managed inventory, stocked shelves, and maintained product displays.
- Promoted store services, credit cards, and protection plans.
Education
Pre-apprentice Certification - Carpentry
HBI Home Builder Institute Academy
Orlando, FL12-2024
Standard High School Diploma -
Centreville High School
Centreville, VA01.2019
Skills
- Mechanical and electrical troubleshooting
- Customer service and communication
- Inventory management and POS systems
- Microsoft Office (Word, Excel, Outlook)
- Osha 10 certified
- Basic carpentry and electrical knowledge
- Team collaboration and task prioritization
- Bilingual
- Problem and issue resolution
Certification
OSHA 10 Safety Certification
Pre-Apprentice carpentry certification
Websites
Timeline
General Service Technician
Tire Plus
12.2023 - 05.2025
Retail Associate
Lowe’s Home Improvement
02.2023 - 03.2024
Pre-apprentice Certification - Carpentry
HBI Home Builder Institute Academy
Standard High School Diploma -
Centreville High School
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