Joshua Young
Aberdeen,Washington
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
ASGHC VP of Diversity and Awareness
Grays Harbor College
08.2023 - Current
- Kept accurate and detailed records to track and document event progress.
- Planned out events on campus that would raise awareness and on issues relevant to the time.
- Went to several conferences to be trained on social awareness
- Planned events that would give more diverse populations a place to feel connected on campus.
Customer Service Cashier
Big Moon's BBQ
08.2021 - 06.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Camp Counselor
YMCA Of Grays Harbor
08.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Mentor
YMCA Of Grays Harbor
09.2021 - 01.2022
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in developing self-confidence and positive self-image.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
- Monitored behavior and reported any incidents to appropriate personnel.
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
- Developed and led special events that increased decision making, problem-solving and good judgment.
Education
Associate of Arts -
Grays Harbor College
Aberdeen, WA06.2024
Skills
- Recruit Well-Qualified Staff
- Professional Relationships
- Constructive Feedback
- Student Counseling
- Customer Service and Assistance
- Stocking and Replenishing
- Telephone Reception
Timeline
ASGHC VP of Diversity and Awareness
Grays Harbor College
08.2023 - Current
Camp Counselor
YMCA Of Grays Harbor
08.2022 - 08.2022
Mentor
YMCA Of Grays Harbor
09.2021 - 01.2022
Customer Service Cashier
Big Moon's BBQ
08.2021 - 06.2023
Associate of Arts -
Grays Harbor College
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