Joshua Zin
Lawrence
Summary
Experienced Customer service and sales representative with 5 years of experience looking to contribute to a growing sales team.
Overview
12
12
years of professional experience
Work History
Store Manager
Under 5"10
09.2021 - 08.2024
- Processed customer orders with Excel and Shopify programming and shipped packages in an orderly and timely manner
- Restocked products using Shopify to keep track of the store inventory
- Organized warehouse inventory by size and category.
Customer Service Representative
Maxsip Telecom
09.2022 - 05.2023
- Managed customer information and call logs utilizing customer relationship management systems and software
- Communicated with consumers to diagnose technical issues, process orders and provide general assistance
- Educated consumers regarding the services offered, providing detailed explanations and recommendations for which products would suit them best.
Administrative Assistant
Louis Greenspan Physical Therapy
08.2017 - 03.2020
- Assisted patients and therapists during their sessions with basic mobility routines and set up equipment for therapists
- Restocked medical and office equipment such as hot and cold packs, tens Pads, toiletries, etc
- Communicated with insurance companies to approve the patients for more sessions.
Administrative Assistant
Life Club Gyms
11.2012 - 05.2013
- Screened and answered phone calls, provided callers with requested information concerning gym operations, and coordinated with management regarding customer needs
- Created and organized customer files.
Education
Bachelor of Science in Business & Marketing Management -
Saint Peters University
Jersey City, NJ07.2024
Associate Degree in Marketing -
Nassau Community College
East Garden City, NY12.2018
Computer Technician Networking Specialist Program -
Hunter Business School
Levittown, NY05.2015
Timeline
Customer Service Representative
Maxsip Telecom
09.2022 - 05.2023
Store Manager
Under 5"10
09.2021 - 08.2024
Administrative Assistant
Louis Greenspan Physical Therapy
08.2017 - 03.2020
Administrative Assistant
Life Club Gyms
11.2012 - 05.2013
Bachelor of Science in Business & Marketing Management -
Saint Peters University
Associate Degree in Marketing -
Nassau Community College
Computer Technician Networking Specialist Program -
Hunter Business School