Joshua A. Holzer
Las Vegas
Summary
My current employer as a security supervisor has provided me with 3 years of experience in safety protocol with management along with prior work experiences that include material handler, forklift operator (company endorsed) to loss prevention and many others across various sectors. Proven track record in implementing security protocols with access control, conducting thorough inspections, and fostering positive relationships within diverse teams. I have demonstrated leadership by training new associates along my work history and achieving significant improvements in (SIR). My desire is to obtain and drive for a CDL trucking company or becoming a police officer. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Unarmed Security Guard
CSC Security
Las Vegas
01.2024 - Current
- Monitored premises for security breaches and safety hazards.
- Conducted regular patrols to ensure a secure environment.
- Managed access control to restricted areas effectively.
- Reported incidents and suspicious activities promptly.
- Collaborated with local law enforcement during emergencies.
- Provided training to new security personnel on protocols.
- Observed all entrances for any signs of criminal activities or trespassers.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Security Supervisor
BEST – A Gardaworld Company
02.2023 - Current
- Make a positive impact by maintaining a visible and professional presence to the standards of the client as well as my employer.
- Patrolling assigned areas to deter unauthorized activities and ensure the safety of everyone present.
- Monitor access points, conduct bag checks, perform entry screenings, and remain vigilant to any suspicious parties or situations.
- Respond promptly and effectively to any security incidents or emergencies, including medical emergencies, disturbances, or unauthorized entry.
- Monitor surveillance cameras and alarms from a stationary position when needed.
- Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve any issues that arise.
- Provide exceptional customer service by assisting attendees, answering questions, and offering directions when needed.
- Report any security related occurrences or incidents to the appropriate supervisor, law enforcement, or medical personnel.
- Create and maintain documentation of any relevant activity performed or observed and submit this documentation to the leadership team.
- Uphold company policies, procedures, and guidelines to maintain a high standard of professionalism and security effectiveness for the clients and guests.
- Some key events I was a part of included Formula F1, NFL Super Bowl, Latin Grammy Awards, Google Convention, WSOP, and many residencies of musical talent.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
Material Handler
H&H Enterprise
Las Vegas
10.2021 - 07.2023
- Operated forklifts to transport materials within the warehouse.
- Loaded and unloaded shipments, ensuring accurate placement of items.
- Maintained inventory accuracy through regular stock checks and updates.
- Collaborated with team members to streamline material handling processes.
- Assisted in organizing warehouse layout for efficient access to materials.
- Prepared orders for dispatch, ensuring compliance with shipping standards.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Utilized forklift to move inventory items.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Organized warehouse inventory according to warehouse plan.
IHSS Provider
State of California IHSS
Sacramento
06.2017 - 09.2021
- Assisted clients with daily living activities and personal care needs.
- Communicated effectively with clients to understand their individual requirements.
- Coordinated transportation for clients to medical appointments and social events.
- Maintained a clean and safe environment for clients in their homes.
- Monitored client health and reported changes to healthcare professionals.
- Supported clients in managing medications according to prescribed schedules.
- Documented client progress and care plans accurately for review by supervisors.
- Transported clients to medical appointments or other errands.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Monitored vital signs such as temperature, pulse rate and respiration rates when necessary.
Loader/Driver
UPS/Union #150
04.2017 - 12.2018
- Comprehension in reading routes with completion in a timely manner of the delivery of packages by accompanying drivers on route.
- Load/Unload/Sort packages weighing at most 150 lbs. (330 kg.).
- Identify hazmat packages and handle them according to their specific details.
Store Protection Specialist/Security (Lead)
Ross Dress for Less
07.2013 - 05.2016
- Achieved, back-to-back years, the store's individual annual goal and company annual goal (Shrink Inventory Report) from -1.18% to -0.42% as I resigned.
- I trained 15+ new loss prevention associates and 35+ total store employees during my tenure.
Overnight Stocker/CSR, Sales
Home Depot
West Sacramento
10.2009 - 06.2013
- Operated warehouse equipment safely to move stock efficiently around the store.
- Collaborated with team members to ensure completion of overnight stocking tasks.
- Assisted customers in locating products throughout the store and provided guidance.
- Maintained cleanliness and orderliness in storage areas for optimal safety conditions.
- Reported discrepancies in inventory to management for resolution and accountability.
- Received and stocked merchandise in a timely manner.
- Picked up boxes and related trash from sales floor.
- Checked shelves in department to determine replenishment needs.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Assessed floor displays to restock merchandise.
- Restocked shelves according to plan-o-grams set up by management team.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Reported any suspicious activity or theft immediately to supervisors.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Education
Diploma - Accounting
USCI
Fort Collins, CO12-2008
Some College (No Degree) - Medical Technology
Heald College
CASkills
- Analytical/Detailed Reporting
- Access control
- Incident reporting
- Customer service
- Team supervision
- Conflict resolution
- Professional presence
- Entrance monitoring
- Safety compliance
- Facility security
- Building security
- Report writing
- Loss prevention tactics
- Crowd control
- Entrance control
- Public safety
- Honest and dependable
- Time management
- Adaptability
- Reliable and responsible
- Communication
- Customer Service
- Events/Concerts/Programs/Special Events
- Interpersonal
Certification
PILB Unarmed Guard Card (State of Nevada)
Accomplishments
Employee of the Month
Timeline
Unarmed Security Guard
CSC Security
01.2024 - Current
Security Supervisor
BEST – A Gardaworld Company
02.2023 - Current
Material Handler
H&H Enterprise
10.2021 - 07.2023
IHSS Provider
State of California IHSS
06.2017 - 09.2021
Loader/Driver
UPS/Union #150
04.2017 - 12.2018
Store Protection Specialist/Security (Lead)
Ross Dress for Less
07.2013 - 05.2016
Overnight Stocker/CSR, Sales
Home Depot
10.2009 - 06.2013
Diploma - Accounting
USCI
Some College (No Degree) - Medical Technology
Heald College