Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Alexander Littlejohn

Windsor Mill,United States

Summary

Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the role at your company.

Overview

9
9
years of professional experience

Work History

Salesman

Heritage Volkswagen Catonsville
06.2021 - Current
  • Accomplishments and Related Skills:
  • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles
  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
  • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport
  • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services
  • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile
  • Maintains good working relationships to secure competitive interest rates and financing programs
  • Offers vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
  • Processes financing and leasing deals, ensuring absolute accuracy of customers geographical, financial, and contractual information
  • Provides sales management information by completing reports
  • Updates job knowledge by participating in educational opportunities; reading professional publications
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Understands and comply with federal, state and local regulations that affect the new and used vehicle sales
  • Performs a variety of administrative duties including typing (50 wpm), answering telephones, and processing time and attendance in Work Day.

Loan Coordinator

Meridian Home Mortgage Corporation
10.2019 - 03.2021
  • Skills:
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information
  • Recommended loan approvals and denials based on customer loan application reviews
  • Assisted senior-level credit officers with complex loan applications
  • Complied with regulatory requirements, including
  • Bank Secrecy Act, Anti Money Laundering, OFAC
  • USA Patriot Act, Privacy Act and Community
  • Reinvestment Act.

Sales Associate

Heritage Mazda
07.2017 - 10.2019
  • Skills:
  • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles
  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
  • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport
  • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services
  • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile
  • Maintains good working relationships to secure competitive interest rates and financing programs
  • Offers vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
  • Processes financing and leasing deals, ensuring absolute accuracy of customers geographical, financial, and contractual information
  • Provides sales management information by completing reports
  • Updates job knowledge by participating in educational opportunities; reading professional publications
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Understands and comply with federal, state and local regulations that affect the new and used vehicle sales
  • Performs a variety of administrative duties including typing (40 wpm), answering telephones, and processing time and attendance in Work Day
  • Sales

Sales Associate

Don Whites
03.2016 - 07.2017
  • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles
  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
  • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport
  • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services
  • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile
  • Maintains good working relationships to secure competitive interest rates and financing programs
  • Offers vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
  • Processes financing and leasing deals, ensuring absolute accuracy of customers geographical, financial, and contractual information
  • Provides sales management information by completing reports
  • Updates job knowledge by participating in educational opportunities; reading professional publications
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Understands and comply with federal, state and local regulations that affect the new and usedvehicle sales.

Sales Associate

Heritge Imports
11.2015 - 03.2016
  • Accomplishments and Related Skills:
  • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles
  • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
  • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport
  • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services
  • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile
  • Maintains good working relationships to secure competitive interest rates and financing programs
  • Offers vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
  • Processes financing and leasing deals, ensuring absolute accuracy of customers geographical, financial, and contractual information
  • Provides sales management information by completing reports
  • Updates job knowledge by participating in educational opportunities; reading professional publications
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Understands and comply with federal, state and local regulations that affect the new and usedvehicle sales.

Lot attendant

Heritage Imports
02.2015 - 11.2015
  • And Related Skills:
  • Make sure the lot was organized
  • Inspect and document damages for over 100 vehicles
  • Responsible for receipt, logging and tracking $1M of vehicle in inventory
  • Check vehicles in that get delivered to the dealership
  • Verifies receipt of new cars delivered to dealer and parks cars in new car lot in orderly manner: Compares serial numbers of incoming cars against invoice
  • Inspects cars to detect damage and to verify presence of accessories listed on invoice, such as spare tires and radio and stereo equipment
  • Records description of damages and lists missing items on delivery receipt
  • Assigns stock control numbers to cars, and catalogs and stores keys
  • Reparks cars, following sales, to maximize use of space and maintain lot in order
  • Delivers sold cars to new car preparation department
  • Services cars in storage to protect tires, battery, and finish against deterioration.

Education

Criminal Justice, Forensic Science

Community College of Baltimore County Owings Mills

Skills

  • Telephone Support
  • Lead Generation
  • High-Volume Environments
  • Effective Scheduling
  • Communications Strategies
  • Inquiry Response
  • Business Documentation
  • Client Presentations

Timeline

Salesman

Heritage Volkswagen Catonsville
06.2021 - Current

Loan Coordinator

Meridian Home Mortgage Corporation
10.2019 - 03.2021

Sales Associate

Heritage Mazda
07.2017 - 10.2019

Sales Associate

Don Whites
03.2016 - 07.2017

Sales Associate

Heritge Imports
11.2015 - 03.2016

Lot attendant

Heritage Imports
02.2015 - 11.2015

Criminal Justice, Forensic Science

Community College of Baltimore County Owings Mills

Similar Profiles

CREATE PROFILE
Joshua Alexander Littlejohn