Joshua D. Paul

Monitor daily reports and operations score card to analyze key performance indicators, such as automated channels, customer satisfaction ratings and operational efficiency metrics.

Collaborate on front end as well as pharmaceutical sales projects to enhance customer engagement.

Oversee a team of 8 employee, delegating tasks and providing guidance to ensure daily goals and operational targets are met.

Perform authorize pick ups, secure transport, and proper documentation, to prevent mishandling and discrepancies.

Served as a linkage between students and professors, facilitating open communication channels to address concerns or issues.

Assisted with new student orientation events, providing important information about campus resources and support services available to incoming students.

Guided first-year students through successful transitions into college life by offering advice on time management skills, academic expectations, and social adjustment.

Organized workshops and seminars on effective study habits, time management, and stress reduction techniques for students.

Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.

Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.

Mentored new instructors, sharing best practices and providing constructive feedback to enhance teaching effectiveness.

Achieved higher student satisfaction ratings through consistent communication with parents regarding progress and areas for improvement.

Boosted client retention rates by consistently delivering high-quality instruction that met or exceeded customer expectations.

Assisted in the development of marketing materials for swim programs, highlighting key benefits and unique features to attract new customers.

Worked front counter, drive-thru and other areas.

Took orders, prepared meals, and collected payments.

Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Promoted a positive work environment through effective communication and teamwork among staff members.

Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.

Provided friendly customer service to guests and addressed concerns.

Responded to emergency situations in a timely, efficient manner.

Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for guests.