Joshua Dean Bennett Licup
Modesto,CA
Summary
An efficient, highly motivated and dedicated individual that has numerous skills that can be applied to various work environments. 3+ years of experience within a sales and warehouse environment that is set up to be able to take on different challenges. Current student at California State University- Stanislaus looking to finish his Bachelor's Degree in Sociology, looking to become either a Lawyer or Social Worker.
Overview
10
10
years of professional experience
Work History
Loader/Sweeper
United Parcel Service, UPS
09.2020 - Current
- Performed general package duties such as lifting and lowering packages of different sizes and scanning them from the conveyor belt into the correct trailer destinations
- Lifted and slid packages weighing up to 150 pounds on conveyor belts to transport items.
- Operate pallet jacks and to maneuver products on and off load trailers and trucks.
- Prepared shipments for delivery by accurately labeling items and securely packaging goods according to company guidelines.
- Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
Internet Sales Agent
Heritage Ford Of Modesto
03.2018 - 11.2021
- Developed strong relationships with clients by promptly addressing their needs and concerns.
- Demonstrated details of the vehicle of interest the customer inquired online.
- Monitored online inquiries through the dealership customer database and follow up within the appropriate time limit.
- Managed customer service inquiries and complaints for customer satisfaction.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
Internet Sales Manager
Dublin Infiniti
11.2015 - 03.2018
- Trained sales staff on company procedures and salesmanship.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
- Responded to internet inquiries and phone calls in timely matter.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Increased sales and customer satisfaction through personalized servicing.
- Kept detailed records of sales and contracts.
- Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
Internet Sales Consultant
Central Valley Dodge Jeep RAM Chrysler Of Modesto
04.2014 - 11.2015
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
- Streamlined communication with clients by utilizing CRM software to track interactions and maintain detailed records.
- Provided constructive feedback to management regarding client concerns, leading to improved product offerings and better addressing customer needs.
- Negotiated sales contracts with clients, securing mutually beneficial terms while maximizing profitability for the company.
- Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
Education
Bachelor of Arts - Sociology
California State University - Stanislaus
Turlock, CA12.2024
Associate of Arts - Sociology
Modesto Junior College
Modesto, CA05.2023
High School Diploma -
Bishop O' Dowd High School
Oakland, CA06.2013
Skills
- Customer Service
- Package Inspection
- Verbal and Written Communication
- Negotiation
- Problem Solving
- Effective Communication
- Product Packing
- Quality Assessment and Assurance
- Team Collaboration
- Decision-Making
- Business Development
Reading
Authors: John Grisham, James Patterson, Stephen King
Basic Life Support
Certified via Modesto Junior College- 2018
Timeline
Loader/Sweeper
United Parcel Service, UPS
09.2020 - Current
Internet Sales Agent
Heritage Ford Of Modesto
03.2018 - 11.2021
Internet Sales Manager
Dublin Infiniti
11.2015 - 03.2018
Internet Sales Consultant
Central Valley Dodge Jeep RAM Chrysler Of Modesto
04.2014 - 11.2015
Bachelor of Arts - Sociology
California State University - Stanislaus
Associate of Arts - Sociology
Modesto Junior College
High School Diploma -
Bishop O' Dowd High School
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