Joshua E. Nieves Rivera
Port Richey,FL
Summary
Versatile Senior Manager specializing in Dining Room and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Manager
BJ's Restaurant & Brewhouse
11.2023 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering collaborative work environment.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Restaurant Manager
Glory Days Grill
12.2022 - 10.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Correctly calculated inventory and ordered appropriate supplies.
Server/Key Manager
Glory Days Grill
08.2018 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Digital Animation
Atlantic University College
Guaynabo, PRHigh School Diploma -
Esc. Superior Vocacional Manuel Mediavilla Negrón
Humacao, PR05.2012
Skills
- Data Analytics
- Talent Development
- Budget Oversight
- Resource Allocation
- Operations Planning
- Budget Administration
- Business Administration
- Staff Management
- Schedule Management
- Guest Engagement
- Safe Food Handling
- Cash Handling
Certification
- Certified Food Manager - Exp. 04/10/2028
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Manager
BJ's Restaurant & Brewhouse
11.2023 - Current
Restaurant Manager
Glory Days Grill
12.2022 - 10.2023
Server/Key Manager
Glory Days Grill
08.2018 - 12.2022
Bachelor of Arts - Digital Animation
Atlantic University College
High School Diploma -
Esc. Superior Vocacional Manuel Mediavilla Negrón