Joshuah Ray
Summary
Adaptable and detail-oriented U.S. Army veteran with 8 years of experience managing personnel, resources, and high-value equipment in fast-paced environments. Skilled in IT hardware maintenance, troubleshooting, and security fundamentals. Proven ability to collaborate with diverse teams, respond to challenges effectively, and ensure operational success under pressure. Dedicated to ongoing learning and delivering exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Battalion Fire Support NCO
United States Army
06.2014 - 07.2022
- Conducted data-driven analysis to optimize resource utilization and improve operational processes.
- Supervised and mentored team members, fostering professional growth and collaboration.
- Managed over $500,000 in equipment with 100% accountability, ensuring readiness and operational success.
- Organized, maintained, and analyzed personnel records to enhance accuracy and accountability.
- Collaborated with cross-functional teams to address challenges and implement efficient solutions.
Education
Bachelor of Information & Communication Technology - Information And Communication Technology
New Mexico State University
Las Cruces, NM05-2026
Associate of Applied Science - Computer Information Systems - Cybersecurity
Central New Mexico Community College
Albuquerque, NM04-2024
Skills
- Hardware Maintenance: Familiar with diagnosing, repairing, and replacing IT hardware with a strong ability to learn and adapt quickly
- Network Infrastructure: Working knowledge of network design, troubleshooting, patch panel management, and cable terminations, with a commitment to expanding expertise
- Problem-Solving: Experienced in addressing hardware and software issues effectively, with a proactive approach to minimizing downtime and learning new techniques
- Tools & Software: Competent in Microsoft Office Suite, network diagnostics, with the capacity to master new tools rapidly
- Team Collaboration: Skilled in working within diverse teams and communicating technical concepts clearly to both technical and non-technical stakeholders
Certification
- Non-Commissioned Officer Academy – Advanced Leadership Course (2019)
- Non-Commissioned Officer Academy – Basic Leadership Course (2018)
- Preparing for CompTIA A+, Network+ and Security+ Certification
Timeline
Battalion Fire Support NCO
United States Army
06.2014 - 07.2022
Bachelor of Information & Communication Technology - Information And Communication Technology
New Mexico State University
Associate of Applied Science - Computer Information Systems - Cybersecurity
Central New Mexico Community College