Joshua Foster IV

• Managed HR operations across 180 stores, ensuring smooth payroll, hiring, and employee relations.
• Boosted applicant quality by 28% and reduced hiring time by 14% through strategic sourcing
• Designed and conducted training programs, enhancing job performance and retention
• Deployed HR analytics to refine recruitment, achieving a 20% increase in employee retention
• Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.

• Engage with potential candidates by utilizing social media platforms and job boards such as Indeed, LinkedIn, and ZipRecruiter, managing 40+ calls a day and reviewing over 100+ candidates each month
• Trained junior recruiters on best practices for sourcing, interviewing, and candidate management.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

• Engage with potential candidates by utilizing social media platforms and job boards such as Indeed, LinkedIn, and ZipRecruiter, managing 40+ calls a day and reviewing 40 candidates each month
• Coordinate schedules, track candidates, and arrange interviews with 200 applicants per week
• Increased employee retention rates by 60%
• Coordinated schedules to arrange management interviews with applicants.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Asset Protection ASM 2019-2021

• Reviewed tracking system information to uncover and successfully pursue over $32,000 in overcharged
• Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
• Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.

Customer Experience ASM 2018-2019

• Enhanced customer satisfaction levels by ensuring consistent service delivery, training staff on best practices, and addressing customer feedback promptly.
• Improved overall store performance by implementing efficient multi-unit operations strategies and streamlining communication processes among units.