Joshua Jones
Fort Mitchell,AL
Summary
Proficient in high-pressure environments with a proven ability to adapt to rapid changes. Recognized for delivering high-quality work efficiently and effectively. Strong problem-solving skills complemented by a commitment to continuous learning and relationship building. Eager to leverage organizational and time management skills in entry-level roles to support team success and drive company growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Third Shift Supervisor
Industrial Warehouse Services
Cottonton, AL
09.2022 - Current
- Trained new employees on safety protocols and operating procedures.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Supervised team of 10 during daily shifts, ensuring efficient operation and customer satisfaction.
- Provided support to team members when needed in order to complete tasks effectively.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Maintained detailed records of 3rd shift activities including attendance, payroll information, and incident reports.
- Supervised and led employees to maintain productivity and customer service levels.
- Monitored employee performance, providing feedback and coaching as needed.
- Investigated accidents and incidents occurring during 3rd shift operations, documenting findings in reports.
- Responded quickly to emergency situations arising during the night-time hours.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Analyzed production data to identify areas for improvement in efficiency or quality control processes.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Conferred with management and subordinates to resolve problems or complaints.
- Led by example through demonstrating ethical behavior at all times.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Assisted in the development and implementation of new operational procedures.
- Conducted weekly meetings with 3rd shift personnel to discuss goals, objectives, and upcoming projects.
- Addressed any issues that arose during the course of the 3rd shift promptly and appropriately.
- Observed and monitored utilization of equipment.
- Implemented new policies or procedures when necessary to improve operational effectiveness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Site Operations Manager
Tern Services Inc
Cottonton, AL
05.2019 - 08.2022
- Participated in meetings with vendors, suppliers regarding supply contracts, agreements.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Scheduled regular meetings with team members in order to discuss progress towards goals and objectives.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Managed day-to-day activities related to the smooth functioning of the site operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured that all personnel adhered to established safety guidelines at all times.
- Evaluated performance of staff members, providing feedback and taking corrective action when necessary.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Managed scheduling, training and inventory control.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Maintained records of all equipment used in operations including calibration logs and repair histories.
- Assisted with rigging operations to move large machinery components safely into place for repair or replacement.
- Utilized diagnostic software to identify issues and adjust settings for optimal machinery performance.
- Performed gas electrical welding to repair heavy equipment in field.
- Wrote detailed reports about service performed including cost estimates for customer review prior to completion of job.
- Rebuilt engines and fuel injection systems for various types of heavy equipment.
- Updated maintenance records and logs to track equipment health and repair history.
- Implemented preventative maintenance schedules to reduce breakdowns and extend equipment lifespan.
- Provided on-site emergency repair services to minimize downtime during operations.
- Performed welding operations on metal structures as needed during repairs or fabrication projects.
- Tracked repairs made, labor time and parts used to calculate bill.
- Disassembled damaged components to assess damage level before determining best course of action for repair or replacement needs.
- Kept accurate records of all services performed on each piece of machinery for future reference.
- Repaired electrical systems including wiring harnesses, sensors and switches.
Heavy Equipment Operator
Russell County Water Authority
Phenix City, AL
03.2018 - 05.2019
- Kept records of material or equipment usage and completed entries in production logs.
- Positioned or moved loads in response to hand or audio signals from crew members.
- Assisted with the installation of underground utilities such as sewer lines and water mains.
- Maintained equipment on-site with regular maintenance and repairs.
- Performed routine inspections on all heavy machinery prior to use.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Operated excavators and other construction equipment to properly grade land.
- Turned valves to control air or water output of compressors or pumps.
- Inspected faulty equipment to identify and address root causes.
- Managed inventory of supplies and equipment necessary for daily operations.
- Used SCADA system to maintain appropriate levels.
- Cleaned and maintained tanks, filter beds and other work areas.
- Refilled and replaced chemical containers to prevent shortages and delays.
- Assisted in responding to emergency situations such as breaks in main lines or pump failures.
- Collected samples to assess water quality and tested for pH, hardness and sediment levels.
- Inspected fire hydrants and performed repairs as needed.
- Checked operation of chlorination equipment that ensures safe drinking water standards are met.
- Installed new pipes and fittings to extend or repair existing mains.
- Responded quickly to customer inquiries regarding service interruptions or quality issues.
- Monitored chemical feed pumps to verify proper chemical dosage in treated water.
- Maintained, repaired and lubricated equipment.
Tree Division Manager /Tree Arborist
3 Seasons Tree Division
New Port Richey, AL
04.2014 - 02.2018
- Utilized climbing techniques and aerial lifts to access and treat high tree canopies.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Assisted in planting new trees by digging holes, preparing soil and setting stakes.
- Assisted with implementation of work zone safety procedures.
- Operated loaders, boom trucks and tractors to complete tree trimming work.
- Negotiated contracts and provided cost estimates for tree care services.
- Safely removed hazardous trees and limbs to protect properties and ensure public safety.
- Dismantled large sections of felled tree using rigging techniques in order to minimize impact on surrounding environment.
- Inspected equipment before and after use to increase longevity and maximize safety.
- Climbed trees to inspect branches, trunks and roots for signs of disease or insect infestation.
- Trained new personnel on the proper use, maintenance, and repair of various pieces of equipment.
- Monitored inventory levels of essential tools, materials, and supplies used in the department.
- Developed preventive maintenance plans to ensure that all equipment was properly serviced in a timely manner.
- Created work crew schedules and delegated assignments.
- Developed strategies for improving efficiency within the department while reducing costs.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Implemented systems to optimize processes, improve profitability, and enhance regulatory compliance.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Conducted regular employee reviews to assess job performance and identify training needs.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Leveraged effective leadership skills to effectively identify deficiencies and opportunities to improve policies, procedures, and controls.
- Assessed potential risks associated with proposed business decisions prior to implementation.
- Managed a team of 50+ staff members in the division, providing guidance and direction on day-to-day activities.
- Coached, developed and motivated team to achieve revenue goals.
Education
GED -
Stewart Quitman High School
Lumpkin GA03-2003
Skills
- Team building and collaboration
- Operational efficiency
- Work planning and prioritization
- Verbal and written communication
- Attention to detail
- Preventive and predictive maintenance
- Safety compliance
- Problem solving and critical thinking
- Emergency response planning
- Mechanical aptitude
- Adaptability and reliability
- Physical stamina
- Tool maintenance and repair
- Plasma cutting techniques
- Precision measurement skills
- Welding expertise (MIG and stick)
- Decision-making processes
Accomplishments
- Employee of the year at 3 Seasons in 2015 and 2016.
- Zero attendance deficiency points in over 6 years.
Certification
- CDL-A
- CPR, First Aid, AED certification
References
References available upon request.
Timeline
Third Shift Supervisor
Industrial Warehouse Services
09.2022 - Current
Site Operations Manager
Tern Services Inc
05.2019 - 08.2022
Heavy Equipment Operator
Russell County Water Authority
03.2018 - 05.2019
Tree Division Manager /Tree Arborist
3 Seasons Tree Division
04.2014 - 02.2018
GED -
Stewart Quitman High School
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